COMMON QUESTIONS:
Can I update or change an email in an active Automation?
Yes, you can update or change the email in any of your active automations. Whether you forgot to add a link or added something you shouldn’t have, you’ll be able to update the email or simply create a new one. Follow these steps, to update or change your email. Go the Automation where the email is located. Then select the email node you wish to edit. Now click the “+
Automation Pro General questions September 18, 2018
How do I integrate my Benchmark Email account to my Benchmark CRM account?
This integration will allow you to sync your Benchmark Email contacts to your Benchmark CRM account. When you send a campaign from your Benchmark Email account, a report with the total of opens and clicks will generate on your CRM leads/contacts. Note: You must have a paid CRM plan to integrate the two accounts. If you don’t have a paid CRM account, please click Here to upgrade today! Please
Contact Lists Integrations August 9, 2018
How can I create an email using a Benchmark Email template?
You can create an email by using one of the many Benchmark Email templates or you can upload your own HTML code To create an email using one of our templates: Log in to your Benchmark account. On the Dashboard menu, click the Emails tab. Click the Create New Email button in the header section. Select Regular Email type and click Next. Choose the Drag & Drop Editor and click
Create Getting Started January 5, 2018
What is a clean list and how do I clean my list?
A clean list, is the act of removing bounced, and unengaged email addresses from your list. List hygiene is important if you want to maintain your sending reputation. Benchmark advises you to clean your list after every email campaign you send. Your list may become smaller, but your remaining emails will target the customers that truly want to hear from you. Benchmark offers 4 different types of contact removal. Confirmed
Contact Lists October 7, 2011
What is List Verification?
List Verification is the process of removing undeliverable or dangerous emails from your list. When a marketer uploads their list into our system, it will go through our List Sampling process, in which our system checks for undeliverable emails. Based on the results the list is either rejected or approved. We utilize third party services for all of our list verification needs, these include BriteVerify as well as Kickbox, both
Contact Lists May 15, 2017
Difference between Automation Pro and Automation Lite
Benchmark proudly provides two automation features which help you to create engagement with your subscribers. Both of the features are based on email automation. However, there are some differences in the functionality. Automation Pro has advanced automated features where our Automation Lite has the basics to get you started. Automation Pro Automation Pro allows to add or remove subscribers from lists or automatically send an email based on triggers, which
Automation Pro Automations August 24, 2018
Can I add a personalized greeting to my email?
You can add a personalized greeting to your email. You can include the contact's first name, last name or both in the greeting. You can also provide an alternative text in case the contact details are not available. To add a greeting: Click on the block in which you wish to place the greeting. Withing the section, click where exactly you would want the greeting to appear.
Templates & Editor January 18, 2011
How to add an Opt-Out or Opt-In link into your Email Campaign?
Giving your recipients a way to Opt-in or Opt-out can build trust and engagement. Giving them this option is not only essential it is a beneficiary to your business. When contacts are not interested in receiving your emails why keep sending emails to them? Not only will they lower your open rate, but they will also lower your sending score since ISP’s keep track of this data. Let them go
Delivery Getting Started August 31, 2018
How do I import/upload a file of contact email addresses into Benchmark Email?
Benchmark Email supports Excel (.XLS or .XLSX), Comma Separated Value (.CSV), or Text (.TXT) file. To import or upload a file of email addresses into Benchmark Email you will need to export your contacts (from your current application) and make sure that the file is saved as an .XLS, .XLSX, .CSV or .TXT file. To import, simply follow these steps: Log into your Benchmark Email account. Click on Contacts located
Segments June 14, 2011
What are some tips for an effective subject line?
The subject line of your email is one of the most important parts of email marketing. It is the first thing your intended audience will see and weighs heavily on their decision to open or delete your email. Following some simple tips will help ensure the best deliverability rates and boost your number of opened emails. Keep It Short: You should keep your subject line to 55 characters or shorter.
Create Email Marketing Getting Started August 22, 2018