Porque é que os meus emails não estão a ser exibidos correctamente?
Muitos clientes de email ignoram CSS e JavaScript nas suas mensagens. Reencaminhar emails também podem quebrar estilos de página. Javascript nunca deveria ser usado em emails e CSS deverá ser usado com moderação. Como regra, CSS não deve ser referenciado a terceiros e deve ser usado internamente. Para além disso, os editores Microsoft HTML, tais como o Frontpage e MS Word, inserem codigos HTML não-standard HTML. Isto causa a exibição de erros na
Create General Questions agosto 6, 2018
Posso utilizar Javascript nas minhas campanhas?
Não pode utilizar Javascript no seu email. A Maioria dos clientes de email irá evitar utilizar qualquer tipo de Javascript para trabalhar os seus emails, como uma medida de segurança para evitar virus. Certifique-se de que o seu código não contém qualquer tipo de Javascript quando envia e-mails, incluindo botões de submissão de formulários, liks da janelas pop-up, barras de progresso de carregamento de imagens e muito mais, pois pode encontrar o seu email
Create General Questions agosto 6, 2018
Why have my contacts received mulitple copies of the same email communication?
Even though your Benchmark Email account will prevent duplicate email addresses to be added to a list of contacts, there are a few situations that may result in a subscriber receiving the same email twice. You sent your campaign to only one list at a time: If you sent your campaign to one list and then copied it to send to a second list, the system would not be able
Automações General Questions agosto 7, 2018
Why did my Subject or From line get cut off?
Since email clients place a restriction on the number of characters allowed for both the From line and the Subject line, you may experience instances being cut off when the limit has been reached. Each email client differs in the number of characters they allow. Benchmark Email recommends keeping it below fifty to help ensure your Subject and From lines are not cut off. Use those fifty characters to create
General Questions agosto 6, 2018
Why is a contact still receiving my emails even though they have opted-out?
When a contact selects the "unsubscribe" link in your email, they are directed to the "Manage Subscription" page. This is where they will uncheck all boxes for any list they may be on. They are then automatically moved to the Master Unsubscribe List. If a contact has followed the above procedure but is still receiving your emails, they may be signed up under another email address as well. They will
General Questions agosto 6, 2018
When I send out a campaign, sometimes I personally receive automatic messages about subscribers on vacation or their mailbox is full. Why didn’t those messages go to the Benchmark Email bounce report?
When someone sets up an "auto-reply" message, this will be registered as a soft bounce when they are returned to Benchmark Email. However, some auto-reply messages are returned to the address that is specified as either "from" or "reply-to" in your campaign. This is why you would see them in your inbox rather than in the Benchmark Email reports tab. Not all mail servers are able to recognize the "reply
Automações General Questions agosto 6, 2018
Does Benchmark Email offer templates for holidays?
Benchmark Email offers templates for many different needs, including holidays. Utilizing templates for upcoming holidays like Independence Day and Halloween can help make your campaigns feel more festive and grab the attention of your subscribers during a time when they are feeling like celebrating special moments in life. To view our complete selection of holiday templates and choose the one that best fits your need(s), log into your Benchmark Email
Create Editor de Arrastar & Soltar agosto 6, 2018
Is a physical address required for accounts that are located outside of the U.S.?
In addition to a physical address being a U.S. law, it is Benchmark Email's policy that all campaigns sent, include a physical address. This is considered good email marketing practice and will help reduce possible spam complaints, as well as complying with the CAN-SPAM Act of 2003.
Create General Questions agosto 6, 2018
Can I use Word or Publisher to create my content or my HTML?
As a general rule, it's not a good idea to use Word or Publisher to create email campaigns. MS Word or Publisher generates a lot of messy code in the background. When you use Word or Publisher and paste it into the Benchmark Email editor, you will face many formatting issues (e.g. you can't insert line breaks or line breaks become inconsistent, etc.). Moreover, it also results in delivery problems,
General Questions agosto 6, 2018