How does Benchmark Email handle duplicate email addresses when I merge my lists?
Our system automatically checks for duplicates and will remove them when two or more lists are merged together. When multiple lists are selected for a campaign and an email address is contained on more than one of the lists, it will only receive the campaign once because the system will recognize the duplicate.
Contatos agosto 7, 2018
Why is a contact still receiving my emails even though they have opted-out?
When a contact selects the "unsubscribe" link in your email, they are directed to the "Manage Subscription" page. This is where they will uncheck all boxes for any list they may be on. They are then automatically moved to the Master Unsubscribe List. If a contact has followed the above procedure but is still receiving your emails, they may be signed up under another email address as well. They will
General Questions agosto 6, 2018