Knowledge Base Home Surveys & Polls
Can I make changes to a live survey?
Benchmark Email allows you to make changes to a live survey. You can change the content in your questions, the question type, or even add a new question. The only thing you will not be able to change is the order of the questions, to do that you will have to create a copy of your survey to start over.
You can also change the title and the introduction message in the Details option. In the Design step, you are still able to make any changes you need.
Take advantage of this feature and post your survey link on your website or on an email campaign. Later you can review your survey reports which will help you understand better your audience.
If you have additional questions, please feel free to contact our support team via Email, LiveChat, or Phone.