Website Tracking with Signup Forms
Website tracking is embedded into our signup forms and it allows you to track website visitors the minute they sign up using your signup forms. Our signup forms have a tracking code within their script to enable tracking. Once your signup form script is added on your site, Automaton Pro can handle the rest. If you are already using a Benchmark Signup Form on your site and would like to
Automation Pro October 8, 2018
Can I update or change an email in an active Automation?
The option to update or edit an email in an active automation within Automation pro is not possible. However, if there were mistakes or you forgot to add something to the email in the automation, you can create a new email. By creating a new email, you can start with a fresh campaign, or you can reuse a previous email campaign. Follow these steps, to create a new email in
Difference between Automation Pro and Automation Lite
Benchmark proudly provides two automation features which help you to create engagement with your subscribers. Both of the features are based on email automation. However, there are some differences in the functionality. Automation Pro has advanced automated features where our Automation Lite has the basics to get you started. Automation Pro Automation Pro allows to add or remove subscribers from lists or automatically send an email based on triggers, which
Is the Website Tracking in Automations GDPR compliant?
Disclaimer: The information in this FAQ are solely based on our knowledge of GDPR. Benchmark cannot and will not give legal advice on GDPR. We suggest you contact your legal team for a better understanding of how your organization will need to comply. Is the Website Tracking in Automation Pro GDPR compliant? Yes, our website tracking feature is GDPR compliant. To track any visitors on your site, you must have
Automation Pro May 21, 2018
How do I block subscribers from entering an automation?
Automation Pro, allows you to block new subscribers from entering an automation. To see or activate this trigger the automation must be ACTIVE. This Blocking Trigger is only available for the following nodes: When using the following Settings: Include: All Subscribers Include: New Subscribers When you use the Block Trigger, all subscribers in the automation will continue through the automation as normal, existing users will not be affected. The
Automation Pro January 19, 2018
Can I use my Past Emails in Automation Pro?
Absolutely, yes you can use your Past Emails in Automation Pro. We even recommend you create your emails before you start your automations. Creating the emails before you start your journey can make the process faster from start to finish. Create your email as you normally would and when done save it as a Draft. Saving your email as a draft will store it under Past Emails. Now, in your
Automation Pro September 14, 2017
Can I add a personalized Merge Tag to my Automation Pro email?
You can add a personalized greeting to your automation pro emails. You can include a greeting with the contact's first name, last name or both. You can also use contact details in your email layout, an alternative text is available in case the contact has no details in the list. To learn more on how to personalize your emails please Click Here Note: In Automation Pro you can only chose
Automation Pro August 11, 2017
How to use Website Engagement or Website Activity
One advantage Automation Pro has over regular email sending is, the possibilities are endless. Being able to figure out what interest your audience can ultimately result in customer retention, customer growth and let's not forget increasing sales. With Automation Pro you can understand what it is, that captivates your audience. Two nodes that can help you achieve this are Website Engagement and Website Activity. These features allow you to send
Automation Pro August 10, 2017
Incomplete Validation States
If you complete a journey but our system gives you an error, it could be due to multiple things. A Journey is incomplete when any of the scenarios below exists in your journey. Missing Connection If a node or path is missing a connection arrow, error dots will appear on severed paths. Incomplete Details Please complete all node details prior to activating a journey. The journey will not be activated
Automation Pro August 10, 2017
How to access reports in Automation Pro?
Reporting is an integral part of email marketing without it could be almost pointless. Benchmark provides one of the most user-friendly reporting systems. Avoid the hassle and rely on our easy to read reports. There are 2 types of reports available for Automation Pro which are available once the automation is activated. Node reporting Email reports Node Reporting It is a quick representation of reports through numbers. Numericals on each
Automation Pro July 24, 2017