How to create an Email Engagement Automation
Email Engagement automations are determined when a person clicks on a link or opens an email. You are able to send emails when a contact: Opens an email Clicks on any link in the email Clicks on a specific link in the email Note: This feature is only available for paid clients To create an Email Engagement automation, kindly follow the steps below: Log into your Benchmark account Click on
Automation Lite March 4, 2019
What happens if my credit card payment doesn‘t go through?
If we are unable to process your credit card payment your email campaigns will not be sent, signup forms will stop collecting subscribers for you and your automations will not be sent. You could lose your data if you don't take immediate action. If you need help please contact support to received first class assistance. Also, you can update your credit card information, fast and simple. Please watch the next
Report statistics for Automation Lite
Our system provides tracking statistics for Automation Lite. The same statistics that are gathered for individual emails are also gathered for automations. The difference between automations tracking and message tracking is the ability to sort the statistics by different criteria. To track your automations: Click the Reports tab from any page in your account. Select Automation Reports. Then choose the Automation to which you want to view reports for. After
What is Automation Lite?
Automation Lite is an email or series of emails that get scheduled to send to your contacts over a specified period of days. When you create your Automation, you can specify how many days after the subscription date to send a particular message. For example, if you create an Automation email, you can set that email to be sent on day 0. This means that the contact will receive the
How do I activate my Automation?
You must activate your automation before it can begin sending emails. To activate your Automation: Click Automations from the Navigation. Then select Automation Lite Now, click on the more options icon to the right of your automation and select Activate. Once you activate your automation, the emails in that automation will begin sending accorting to the schedule you set.
Deactivate, stop or unschedule an Automation Lite
Once an Automation Lite has been created, it must be activated in order for it to function correctly. There are times where you'll need to deactivate, or turn off an automation cause it may have outlived its purpose or it may just need a pause. Here is how to you deactivate your Automation: Log into your Benchmark Email account. From the navigation click on Automations, and then Automation Lite. Locate
Merge Tags Available in Benchmark Email
You can personalize or customize your Benchmark Email campaigns through the use of merge tags. The following categories of tags are available to show you how you can personalize your email campaigns. General Merge Tags Merge Tags for Personalization RSS Related Merge Tags Social Merge Tags General Merge Tags [address_block] The address entered for the email [company_name] The name of your company [company_phone] The phone number of your company
How do I create Sub-Accounts?
To create a sub-account, you first need to have a paid plan. To create a sub-account, you first need to purchase a plan. Sub-accounts are automatically activated and available to all paid Benchmark users. Follow the steps below to learn how to create a sub-account: Log into your Benchmark account Select the user menu, and then click on Account settings. Select User management. Then click on more options and select
Automation Lite March 8, 2019
How do I integrate Zendesk with Benchmark?
Zendesk is a support platform designed for businesses to have the ability to develop a more meaningful engagement with their customers. If you have a Zendesk account and would like to combine with your Benchmark account, please follow the steps below. Log in to your Benchmark account. Click on your name (top right) and click on Integration. Scroll down to the bottom of the page and click on Get Started.
How do I integrate with Pipedrive?
With our Pipedrive integration, you can automatically add your contacts in Pipedrive to a Benchmark list. Create or automate engagement with your leads. Available free with every Benchmark account. Log in to your Benchmark account. Select Integrations from the User Menu at the top-right of the page. Scroll to the bottom of the page and select Get Started. Go to the Pipedrive integration option. Login to your Pipedrive account on