Benchmark Account Statuses
Benchmark accounts can have different statuses, and some are based on account payment. If your account does not renew then expect an expired state. Aside from nonpayment, not following the Benchmark terms of agreement could result in a pending, suspended, or even a terminated status. If your account is expired due to nonpayment, please click here to learn how to renew your account. Of course, all cases are different, but
Billing September 16, 2019
What happens if my account is expired?
When an account fails to renew, it becomes inactive and is considered an Expired Account by our system. During the expired state, your email campaigns will not send, signup forms will stop collecting subscribers, and your automations will stop. Accounts renew each month automatically, annually or semi-annually depending on your preferred billing cycle. To help avoid interruptions we ask you to update your billing information anytime a credit card is
Billing September 16, 2019
Benchmark’s Non-Profit Discounts
Benchmark Email offers a 25% discount to registered non-profit organizations. To apply the non-profit discount, you’ll need to email us a copy of your IRS 501(c) determination letter. You can email us at Support@benchmarkemail.com. Use Subject Line: Non-profit Discount Please include the following items in the body of the email. Benchmark Email Username Copy of your IRS 501(c) determination letter Important If your company is outside the United
Billing August 29, 2019
Do we accept payment via Paypal?
To add PayPal as your payment option Yes, Benchmark does accept payments via PayPal. This option will be available during the checkout process. To learn how to pay your Benchmark account via PayPal, please see the steps below. Log into your Benchmark Account Locate your username, and click on it Select the Upgrade option Now choose the plan you want to upgrade to and click Continue . If you are
Billing August 7, 2019
Payment Methods for Benchmark Email
Benchmark understands not all clients can pay in the same form; therefore we offer different payment methods to help adapt to your needs. When you initially sign up for a Benchmark account, we’ll place you on our Free List Plan 2,000, which gives you access to all but our pro features. See the different payment methods below available to signup for a paid Benchmark Plan. Credit Card Credit cards are
Billing November 13, 2018
Free Starter Plan
The Free Starter Plan allows you to have access to our Drag & Drop Editor, Signup Forms, Google Analytics Tracking, and much more! With the Starter Plan, you can have up to 2,000 contacts in your account and send up to 14,000 emails per month at no cost. The free starter plan size may vary per country if a different starter plan is assigned to you, please consult with your
Billing August 9, 2019
How do I upgrade from a free trial to a paid account?
You have the ability to upgrade at any time once logged into your Benchmark account. From any page in your account you will have the Upgrade option by clicking on your Username. Kindly follow the steps below to upgrade: Click on your Username and select Upgrade. In the box provided, enter the number of subscribers you have. Here you will see the different plans available. Select a plan that best
Billing August 7, 2019
What‘s the best way to promote Benchmark Email?
You can use multiple methods to increase the reach of your promotional campaign and we encourage you to try out several ways, including cross-promotion among different channels. Benchmark provides banner ads, video ads, text ads, links, promo pages and email templates, all to help you get the word out about Benchmark Email. Step By Step Instructions To access this content, log in to your affiliate account and scroll down the
Billing Partners & Affiliates September 5, 2019