How do I cancel my Benchmark Email Account?
Since we are a month-to-month service, you may cancel your account at any time. Your subscription fee is prepaid, so we simply require that you cancel before your monthly renewal date or you will be charged your next month's subscription fee. We do not prorate or refund our service. To cancel your account, Click on your Username and select Account Settings. Now click on Plan Information. Scroll to the
Billing January 28, 2019
Non Profit Discount
Benchmark Email offers a 25% discount to registered non-profit organizations. To apply the non-profit discount, you’ll need to email us a copy of your IRS 501(c) determination letter. You can email us at Support@benchmarkemail.com. Use Subject Line: Non-profit Discount Please include the following items in the body of the email. Benchmark Email Username Copy of your IRS 501(c) determination letter Important If your company is outside the United
Billing January 9, 2019
Do we accept payment via Paypal?
To add PayPal as your payment option Yes, Benchmark does accept payments via PayPal. This option will be available during the checkout process. To learn how to pay your Benchmark account via PayPal, please see the steps below. Log into your Benchmark Account Locate your username, and click on it Select the Upgrade option Now choose the plan you want to upgrade to and click Continue . If you are
Billing January 3, 2019
Payment Methods for Benchmark Email
Benchmark understands not all clients can pay in the same form; therefore we offer different payment methods to help adapt to your needs. When you initially sign up for a Benchmark account, we’ll place you on our Free List Plan 2,000, which gives you access to all but our pro features. See the different payment methods below available to signup for a paid Benchmark Plan. Credit Card Credit cards are
Billing November 13, 2018
When & How will I receive my commission payment?
First, make sure you have correctly filled out your Payment Options information in your partner profile. Otherwise, our accounting team will not be able to process any payments. To access the Payment Options section, go to your Profile in the Partner Program Page. Second, our affiliate partner commissions are paid out to partners every month if they have reached over $30.00 These payments are sent on or around the 15th
Billing Partners & Affiliates November 21, 2018
What is the Benchmark’s reputation health score?
Benchmark provides a quick view of your sending reputation within Benchmark by scoring your sending habits. Depending on your sending habits the score can range from 8 to 0. It is a no brainer that creating good sending habits can lead you to great email delivery success. The health reputation meter can help you achieve your sending goals by staying within a reasonable sending range. The scores are given
Billing August 7, 2018
Does Benchmark Prorate?
Yes! Benchmark will prorate upgrades automatically. You will see an adjusted price if you decide to upgrade during your billing cycle. Your billing cycle will not change when you upgrade and so your monthly, semi-annual, or annual renewal should remain the same. We unfortunately do not prorate should you decide to downgrade your account, or change your billing cycle (going from monthly to semi-annual/annual cycles). Any disruption in your billing cycle
Billing December 18, 2018
What is Benchmark’s refund policy?
Benchmark Email does not give refunds for unused services during the month. For instance, if you pay for our service one month and fail to use it, we cannot give you a refund. As a top-notch service provider that takes our delivery rates very seriously, we also have the right to shut down campaigns at any time. A few reasons why we might do this include sending spam, adult material,
Billing July 30, 2018
What‘s the best way to promote Benchmark Email?
You can use multiple methods to increase the reach of your promotional campaign and we encourage you to try out several ways, including cross-promotion among different channels. Benchmark provides banner ads, video ads, text ads, links, promo pages and email templates, all to help you get the word out about Benchmark Email. Step By Step Instructions To access this content, log in to your affiliate account and scroll down the
Billing Partners & Affiliates August 6, 2018
What types of credit cards does Benchmark accept?
Benchmark Email is an online prepaid service. So all services are paid for upfront and before use. Credit card is our primary method of payment. The following credit cards are accepted: American Express Discover Master Card Visa
Billing August 6, 2018