What is a Double Opt-in?
A double opt-in is a two-step process for new signups, that allows site visitors to join a mailing list. The visitor must initially sign up and then respond to a welcome email containing a confirmation link. Using a double opt-in signup form helps ensure your contacts are interested in receiving your email content. And it also avoids robot email signups and improves email deliverability. Here’s how it works: First, someone
Contact Lists October 28, 2019
How do I exclude specific contacts from my mailing?
When sending an email campaign, you can exclude specific contact lists or segments from an email campaign. This process is done, in the Email Checklist of for your campaign. Important If a contact is part of the Send To List, and they are also in the Exclude List, the contact will not receive the email campaign. You can do this by following these simple steps: Log into your Benchmark account.
Integrate PipelineDeals with Benchmark
With the PipelineDeals and Benchmark integration, you can do a one time import of all of your contacts from your PipelineDeals account to a list in your Benchmark account. By using this integration, you can stay engaged with your most valued customers and send marketing automations to your leads. To learn how to integrate, follow the steps below: Log in to your Benchmark account. Click on your Username and select
Master Unsubscribe List
When recipients unsubscribe from your email, our system automatically filters them out from your list’s and adds them to your account’s Master Unsubscribe List. Contacts in the Master Unsubscribe list cannot be removed from the list. They became inactive contacts, and from that point forward, our system will not send emails to them again. Because we are compliant with the Can-Spam Act, we ensure every email sent contains an unsubscribe
Contact Lists August 23, 2019
Master Invalid List
The Master Invalid List has been added to prevent bounces and help you with your reputation as a sender. Sending emails to Invalid Email addresses, or sending over and over again to the same invalid email address might cause a lot of damage to your reputation as a Sender. Benchmark Email understands the importance of maintaining our client’s sending reputation. Therefore we introduced features like Reputation Health Score to monitor
Contact Lists May 22, 2019
Dedicated IP for Unlimited Sending Users
When you sign up to one of our Unlimited Sending plans, you assume responsibility to use good sending practices. Not using good sending practices affects both you and us the main sender. If your sending starts damaging our sending reputation our Deliverability team is sure to contact you via email or by phone. Now, If we they not able to reach you on the third try, which is usually by
Contact Lists May 14, 2019
What role addresses does Benchmark Email specifically block from bulk importing?
Role-based email addresses are usually set up by a company to manage general inquiries or issues related to that organization. These emails are managed by several people or individuals who may be part of different departments. Sending informative emails to such email addresses result in a high complaint rate, and we do not allow such addresses to be imported in bulk. If you have been given explicit permission from a
Contact Lists January 11, 2019
So you just uploaded your list, and now you can’t use it because it is Under Review going through our List Approval process. No need to panic, this process only takes a few minutes. List approval is our process to verify the existence of contacts in your list. In simpler terms, we make sure they are valid emails. During the list approval process, we sample a small percentage of your
Contact Lists August 9, 2019
Importing Contacts from another Email Marketing Service
Are you struggling to export your database from one email marketing service to Benchmark Email? Following are the steps to export your database from some of the common email marketing services. MailChimp Navigate to the Lists page. Locate the Audience (list) you want to export and click on the name of the audience. Click on the option to View Contacts. Then, click Export Audience. Select the Audience again and then
Contact Lists August 22, 2019
How do I move some of my contacts to another list?
You may want to move some of your contacts to another list at some point. To move your contacts, we have provided simple steps so you may target your list(s) with a more direct approach. Follow the instructions below to move/copy all of your contacts from one list to another: Log in to your Benchmark account. On the Dashboard menu, select Contacts. Click on the list name containing the contacts
Contact Lists August 7, 2019