What role addresses does Benchmark Email specifically block from bulk importing?
Role-based email addresses are usually set up by a company to manage general inquiries or issues related to that organization. These emails are managed by several people or individuals who may be part of different departments. Sending informative emails to such email addresses result in a high complaint rate, and we do not allow such addresses to be imported in bulk. If you have been given explicit permission from a
Contact Lists January 11, 2019
List Approval
So you just uploaded your list, and now you can’t use it because it is Under Review going through our List Approval. No need to panic, this process only takes a few minutes. List approval is our process to verify the existence of contacts in your list. In simpler terms, we make sure they are valid emails. During the list approval process “Under Review,” we sample a small percentage of
Contact Lists December 28, 2018
Importing Contacts from your Email Marketing Service
Are you struggling to export your database from one email marketing service to Benchmark Email? Following are the steps to export your database from some of the common email marketing services. MailChimp Navigate to the Lists page. Locate the list you want to export and click on the name of the list. Click Export List. Once on the Lists Export Page, click Export as CSV button next to the list
Contact Lists General questions December 12, 2018
How do I move some of my contacts to another list?
You may want to move some of your contacts to another list at some point. To move your contacts, we have provided simple steps so you may target your list(s) with a more direct approach. Follow the instructions below to move/copy all of your contacts from one list to another: Log in to your Benchmark account. On the Dashboard menu, select Contacts. Click on the list name containing the contacts
Contact Lists December 12, 2018
How do I copy some of my contacts to another list?
At some point, you may want to copy contacts from one list to another. Whether you need to consolidate to one list or you need to manage multiple list, Move and Copy can help you manage your list. To do so, simply follow these steps: Log in to your Benchmark account. Select Contacts from the drop-down Home menu located on the left. Select the list name containing the contacts you'd
Contact Lists December 12, 2018
How do I copy my lists?
Follow the instructions below to copy all of your contacts from one list to another: Log into your Benchmark account Move the mouse to Contacts Select the list you want to copy Click on the More Options button Now select Copy List You will be prompted to a pop-up window where you can choose an existing list from the drop-down menu or create a new list to copy your contacts
Contact Lists December 12, 2018
Difference between Copying and Moving Contacts
What is the difference between copying and moving contacts, they might sound the same, but they have two different functionalities. Copying contacts to another list can help you maintain multiple lists with the same contacts, while moving contacts deletes the contact from its original list, learn more below. Moving Contacts When you move contacts, you’re simply picking individual email addresses and sending them to another list. Those email addresses
Contact Lists December 6, 2018
Security Pin for Benchmark
Our Security pin is a feature provided to all paid accounts where the client can secure the downloading of all their lists. You can protect your lists by enabling a password required before exporting any contacts. This is an excellent solution for businesses with multiple individuals accessing an account. To locate your Security Pin on your account, kindly follow the steps below: Log into your Benchmark account. Click on your
Contact Lists November 16, 2018
What is List Verification?
List Verification is the process of removing undeliverable or dangerous emails from your list. When a marketer uploads their list into our system, it will go through our List Sampling process, in which our system checks for undeliverable emails. Based on the results the list is either rejected or approved. We utilize third party services for all of our list verification needs, these include BriteVerify as well as Kickbox, both
Contact Lists November 1, 2018
As a master user, do I have the ability to share contact lists with my sub-accounts?
Yes! As a Master account, you can share certain aspects of your Benchmark account with your sub-account. You can share lists easily to your Sub-account(s) by following the instructions below: Log into your Benchmark Master account. Select Contacts from your Dashboard menu. Choose the list you wish to share to your Sub-Account. Click on the More options icon and select Share with sub-accounts. On the Pop-Up, Select the Sub-account you
Contact Lists October 31, 2018