How to Import Contacts
Whether you need to upload a list of 10,000 contacts or you’d like to pull contacts from another service, there are multiple options available in your Benchmark account. Please select an option that best fits your needs: Import contacts from a file Copy & Paste contacts Add individual contacts Import from a service Import contacts from a file: Log into your Benchmark account. Click on Contacts from
Why didn’t all of my email addresses upload?
In order to prevent your account from sending emails to bad email addresses, each list you upload into your Benchmark account will pass through the following filters: Syntax Errors - These can either be invalid, incorrectly formatted email address(es) or email addresses containing typos Role Based Addresses - Role based email addresses are those who do not reach a specific individual but addresses a department instead, such as "sales@" or
How do I copy and paste my contacts?
The copy and paste feature allows you to paste a body of text into a text area; Benchmark Email will then extract each email address from the text and add it to the contact list(s). To upload contacts using the Copy and Paste function: 1) Click the "Lists" tab 2) Click "Add Contacts to a List" option 3) Select “Copy & Paste Contacts” option 4) Select one or more target
Can I send a text-only or plaintext email to my contacts?
Your contacts sign up for the HTML version of your email by default, but you can send a "text only" to your contacts if their preference is set to "Text Only". Email Preference Change through Individual Update Click on the contact list. Click on the email address you want to edit. Click the Text Only bubble next to Email Preference and click on the Save button. Email Preference Change through
Why are there no contacts in my segment?
If you've created a segment for your contact list, however it is showing 0 contacts, it can be due to a variety of things. First check to see that your criteria is correct, that spelling for your contact's information is correct. If it is not spelled correctly, our system will not be able to match it to your list of contacts and draw the neccessary contacts. Second, check to see