How do I import my list from Google Drive?
You can import contacts from your Google Drive by following these simple steps: Log in to your Benchmark account. Click on Contacts from the Dashboard menu. Select the Create New List button on the top-right of the page. Choose the Regular List option and click Next. Now, select the Import From A Service option then, click Next. Scroll down and click on the Google Drive integration icon Connect to Google
How do I integrate my Gmail Contacts with my Benchmark account?
Import your Gmail contacts into your Benchmark account with this secure integration. Contacts will maintain the group settings you created in Gmail with fields that can be specified during the integration process. To integrate, simply follow the steps below: Log in to your Benchmark account. Select Integrations from your username at the top-right of the page. Scroll to the bottom of the page and select Get Started. Go to the
How do I import my contacts from Salesforce?
Salesforce is a CRM, Customer Relationship Management tool. It is a business tool used to manage and store a client's data. Integrating with Salesforce will allow you to transfer contents through an API connection. To integrate, follow these steps: Log into your Benchmark account. Click on your username on the top right corner. Select Integrations. Scroll to the bottom of the page, click Get Started. Click on the
I‘m trying to upload my lists but I seem to be having problems. What are some of the possible reasons?
Following are some of the most common problems associated with uploading lists: Wrong File Type Benchmark Email can only accept the following file types: .csv (Comma Separated Value), .xls or .xlsx (Microsoft Excel), .txt (text files). If your file is not one of these types, you will not be able to upload it to your Benchmark Email account. Click Here to learn more about list formats accepted by Benchmark. File
How can my recipients Manage their subscription?
Recipients can manage their subscription by using the Manage Subscription link in the footer of your email campaign. To learn how your recipients can manage their subscription, please see the steps below. Locate and click on the Manage Subscription link in the footer. They will be directed to Manage Subscription Page with the following details Their email address Lists in which their email address is added. First name and last
Is there a way to export the list of contacts who opened my email? How do I view the list?
You can view the email addresses of contacts who opened your email by using the Reports Section. To view the email addresses of contacts who opened an email: Click on the Reports section. Then, select the email campaign of which you want to view the Opens reports for. Now, click on the Opens Section. You will now be able to view the recipients who chose to open your email. You
Where can I find my Opt-in contacts?
Opt-in contacts are recipients who have confirmed via email that they would like to receive your email marketing messages. By either confirming via the Confirmation Email or by clicking on the Reconfirm link in any of your email campaigns. To see the Opt-in subscribers in your Benchmark list. Please follow the steps below. From the left menu, select Contacts. Click on the name of the contact list for which you
How do I create a targeted list?
A Targeted List is a list created based on your contacts’ email interaction level, such as opens, unopens and URL clicks. Note: This is a paid feature. If you would like to take advantage of its functionalities, Click Here to upgrade your account. Follow the steps below to create a Targeted List: Log into your Benchmark account. From your Dashboard menu, click on Contacts. Click on the Create New List
How do I integrate my Benchmark Email account to my Benchmark CRM account?
This integration will allow you to sync your Benchmark Email contacts to your Benchmark CRM account. When you send a campaign from your Benchmark Email account, a report with the total of opens and clicks will generate on your CRM leads/contacts. Note: You must have a paid CRM plan to integrate the two accounts. If you don’t have a paid CRM account, please click Here to upgrade today! Please
Contact Lists September 30, 2018
If I e-mail my contact database to you, how long will it take before it’s ready for use?
It will be ready to go within 24 hours. You will receive an e-mail notification from us as soon as it is ready. If you need to access your contact list more quickly, we suggest using our online upload feature.
Contact Lists August 6, 2018