What formats of lists can I upload to Benchmark Email?
When uploading or sending your email list to Benchmark Email, make sure your list is saved in any of the following types of files Comma Separated Values (.CSV) Text-only (.TXT) MS Excel Workbook (.XLS, .XLSX, first worksheet only)* These are the only formats supported by our system. To create a .CSV file, you can save any spreadsheet and select a different format for .CSV. Microsoft Excel, Google Sheets, and Apple
Contact Lists October 22, 2018
How do I integrate Smartsheet with Benchmark?
With our Smartsheet integration, you can automatically add your Smartsheet collaborators and contacts to a Benchmark list. Stay in touch and top of mind using automation. Log in to your Benchmark account. Select Integrations by clicking on your Username. Scroll to the bottom of the page and click Get Started. Select the Smartsheet integration option. Click on the Smartsheet logo. Select Allow to give Benchmark access to your Smartsheet account
How do I integrate with FreshBooks?
FreshBooks is used to send invoices to clients. It allows you to send emails, provide reports and design estimates along with many other features. To integrate your FreshBooks account with your Benchmark account follow the steps below: Log into your Benchmark account Click on your Username and select Integrations Scroll to the bottom of the page and click on Get Started Click on the FreshBooks integration icon You will then
Contact Lists October 23, 2018
How do I create a segment?
Segments are a different part of your list that you have specially created. Segments are generated based on information of your contacts such as, State, Business Name, or even something custom, like a special tracking code for a group of people. By creating a Segment, you'll be able to email to these people, separately from the rest of your list, or even exclude them from an email. To create
How to connect Benchmark with Zapier
Zapier a tool used by thousands of people to create zaps (connections) and have their workflow automated. If your CRM does not have an integration for Benchmark, you could use Zapier and connect them this way. Automating your workflow couldn’t be easier please see the instructions below to connect your accounts with Zapier. You will need your API Key. First things first, log into your Zapier account, when you initially
How do I integrate with Microsoft Dynamics CRM?
Dynamics CRM is a CRM tool developed by Microsoft. CRM stands for Customer Relationship Management and is a type of tool used in many businesses, including ours. Since it is a system used to store customers, it would make sense to market or at least make it easier to move contacts. This integration syncs your Microsoft Dynamics CRM contacts to your Benchmark account. Here is how to integrate with Dynamics
Why can’t I delete my list before 7 days?
After sending an email campaign, Benchmark collects data from your email via tracking links. The data collected lets us show you who opened, forwarded, unsubscribed, clicked on any links and who reported your email as abuse. Our 7 Day Rule prohibits you from deleting contact lists from your account within 7 days of being used. Deleting lists disrupts the data collection and results in unreliable reports. Once the seven days
Contact Lists April 10, 2019
Can I save my unopens from my reports?
Starting March 30th, 2016, we no longer allow users to save unopens as a list within Benchmark. This is to prevent abuse by spamming contacts, using the Benchmark Email system. A lot of email recipients do not like to receive the same email twice. However unopens are still important and you can still export unopens as an Excel file, or a Comma Seperated Value (.CSV) file for your own records.
How many lists can I have on Benchmark?
Unfortunately yes there is a limit to the number of lists that you can have in an account. You can only have up to 4,000 lists within your Benchmark Email account, but you can have as many contacts as your plan allows. If you have sub-accounts, each sub-account and master account can each individually support 4,000 lists. Remember it is not the quantity of contacts and lists, but quality
Contact Lists August 7, 2018
Does Benchmark Email delete duplicate email addresses in my upload?
When you upload a file of email addresses into your Benchmark Email account, our system automatically checks for duplicates in that file. It is not possible to have the same email address listed twice in one contact list. Any email address that is repeated is ignored, even if the subsequent contact information fields contain different information. It is possible for the same contact to appear once on multiple lists. If
Contact Lists August 6, 2018