How do I exclude specific contacts from my mailing?
When sending an email campaign, you can exclude specific contact lists or segments from an email campaign. This process is done, in the Email Checklist of for your campaign. Important If a contact is part of the Send To List, and they are also in the Exclude List, the contact will not receive the email campaign. You can do this by following these simple steps: Log into your Benchmark account.
How do I integrate with LemonStand?
LemonStand is a cloud-based e-commerce platform. It is designed to make a simple online store with simple means. Kind of like a Lemonstand! With so many options to choose from, the right e-commerce platform can mean a world of difference for your brand. Here’s how to integrate with LemonStand: Log in to your Benchmark account. Click on your Username and select Integrations Scroll to the bottom of the page and
How do I create a segment?
Segments are a different part of your list that you have specially created. Segments are generated based on information on your contacts such as State, Business Name, or even something custom, like a special tracking code for a group of people. By creating a Segment, you'll be able to email to these people, separately from the rest of your list, or even exclude them from an email. To create
I just want to add one contact to my list. How do I do that?
To add one contact: 1) Click the 'Lists' tab 2) Click 'Add Contacts to a List' 3) Click “Add Individual Contacts” 4) Choose one or more target lists 5) Enter the Contact's information 4) Click 'Add Contact' You will be redirected to the same page with empty fields and your previously entered contact will be added to your list.
Are my contact lists secure with your service?
Your contact lists are secure. Our databases are hosted on several servers with multiple backup and redundancy checks to ensure that you will never lose your contact lists. We will never buy, sell, or rent your lists to anyone else unless required by law. We reserve the right to reclassify and unsubscribe your contacts according to the guidelines set by the CAN SPAM Act of 2003, but we will never
How do I export a Contact List?
To export your contact list from Benchmark Email: 1. Click the ‘Lists’ tab from any page in your account. 2. From the listing, click on ‘View the contact list’ option from the ‘Tools’ column for the list you want to export 3. Click on the ‘Download Excel’ option from the ‘Contact List Activities’ block in the details page to export as excel OR Click on the ‘Download CSV’ option from
Will segmented lists affect how many subscribers I have?
Segments do not influence your total subscriber count. When you create a segment, you are not creating a new list, you are creating a division of your main list or your contact actions such as bounces or forwards. Think of segments as saved searches. They are based on criteria such as fields or subscription dates. Segments are automatically updated as contacts meet your criteria.
Segments March 26, 2019
I only have email addresses for our contacts. Can I still upload a contact file?
Yes, you can still upload a contact list file into your account. As long as you have the Email Address of your contacts, you can add them to your contact lists any of the ways our system provides. The Email Address is the only field that your contacts are required to have. All of the other fields are optional, but recommended.
How do I edit a segment?
Segments can help you send targeted content to your users. Editing a Segment gives you the opportunity to describe and add criterias that best fit your needs. Log in to your Benchmark account. Click on Contacts from the Dashboard menu. Now select Segments. Select the Segment you wish to edit. Click on Edit located on the top-right of the page. Edit criterias for the Segment. When done, click Save and
How do I delete a segment?
If you have created a Segment that you no longer need and don’t want to view it on your Segments list page, you have the option to delete it. Follow these steps to delete a Segment: Log in to your Benchmark account. Click on Contacts from the Dashboard menu. Select Segments. Locate the Segment you would like to delete and select the icon next to the Segment name. Click Delete.