Can I make my email mobile friendly?
You most definitely can! In our Classic editor, we have mobile friendly templates to start from. As for the Custom HTML and Plain Text emails, these are not automatically mobile friendly. As for our new Drag and Drop editor, all email templates and created emails in the editor will automatically be mobile friendly. We recommend giving the new editor a try, it's easy to use!
Can I change my layout during my email creation?
Yes! You can change your layout by clicking on the layout button , then choose a different layout you wish to use. You will not lose any progress or work you've done when selecting a different layout. Our editor will try and rearrange the blocks to accommodate your new layout as best it can. If you don't like how the editor rearranges, you can move the blocks to its desired
Why are my images being cut in Outlook?
Images may display incorrectly or appear to be cut off commonly in Outlook 2007 and higher. Unfortunately this is an issue that is common with Outlook due to Microsoft utilizing their own rendering engine to display their emails. This can also cause unintentional spacing as well. Our Programmers have observed that tables or text boundaries that extend past 1,790 pixels, Microsoft will insert a line partition vertically or horizontally. This
How Do I Resend My Email to My Unopens?
Before you resend your email to your unopens, beware that although you're allowing another opportunity for your recipient to read your email, that you're also, now, at higher risk of receiving spam complaints for those who didn't wish to receive it a second time. However, there are those incidences when they may have "missed" your email or perhaps didn't receive it at all. If that's the case, then we want
How do I insert my Digioh document link?
First, you will need to connect Digioh with your Benchmark Email account. Then, complete the following steps in your Digioh account to obtain your document link: Log into your Digioh account Select + Add New File You will be prompted to complete the following steps: • Step 1: Upload • Step 2: Customize • Step 3: Finish Copy the link provided in Step 3 Click Go To BenchmarkEmail Log into
Why does my email look different in different email clients and browsers?
In short, every email client and browser renders HTML code differently from one another. Compare it to the numerous languages that are out there. While one joke may make sense and even be hilarious in one, it may directly translate into a grammatically incorrect statement that makes no sense at all in another. The severity of your email anomalies will vary depending on the email client or browser and may
Where can I find my Inbox Checker test results?
Log into your account Hover your cursor over the arrow next to "Email" Select Inbox Checker from the drop-down menu Click on the email name Click on each thumbnail to view a larger version Note: If you don't see your results within 30 minutes, contact a Support Representative to find out why.
How do I create an Inbox Checker test?
Log into your account Hover your cursor over the arrow next to "Email" Select Inbox Checker from the drop-down menu Click the blue Create New Test button Under Email Campaigns, select your desired email from the drop-down menu Click on the blue Inbox Checker button Select the desired Email Clients and/or Spam Filters Unless you select one or both of the Free Email Clients (Gmail and Outlook 2003), click on