How to Use the Inbox Checker
The Inbox Checker is a feature that allows you to see how your emails will appear, by providing you screenshots, from various email clients before sending to your entire list. You can even test different spam filters to find out whether they Pass or Fail. To create an Inbox Checker, follow these steps: Log in to your Benchmark account. Click on Emails from the Dashboard menu. Now select Inbox Checker.
If I send a one test email, will it show up just like it would to my subscribers?
If you send a test email from the 'Editor' preview page, the body of the email will appear as it will to your contacts. However, the formatting may differ in some of your contacts' email clients. Also, test emails include a additional item in the the standard footer indicating it is a Test Email. All special links (subscribe, optin, survey, manage subscription) would run in test mode. Every email that
Can I use a flash movie in my emails?
We recommend you do not use FLASH / SWF objects in your emails as most email clients will filter out your email. If you do want to use animation, use an animated gif. If you want to use interactive animation, we recommend you use an image as a placeholder, with a link to a Webpage containing your Flash object. See how to include images in your HTML messages.
Can I use CSS (cascading style sheets) in my emails?
You can use CSS in your emails, however many email clients do not implement the most current (or any) CSS standard. Also note that most email clients automatically block external stylesheets. If you must use CSS, use only inline styles. Also, be sure to test your email thoroughly to make sure that your email is displayed properly in a few of the major email clients. This will greatly increase the
How to Create an Email Using the Code Editor
Benchmark offers 3 email editors the Drag & Drop, Plain Text and the Code editor. If you have an email in HTML code you can easily add it in the Code editor. To learn where to add your HTML code see steps below. The following steps assume that you have already created your HTML email template, make sure all images used are referenced as a URL. Log in to
Can I spell check my email in Benchmark Email editor?
To spell check your email Click on Emails tab Click the Edit This Email icon. When you click the Emails link, you will be shown a list of all of the saved emails in your account. To the right of each entry, three icons appear. The first icon is the Edit This Email icon. Click on the Email Builder link from the summary. Click on the Spell Check link at
Why aren’t my emails displaying properly?
What happens if I personalize my email and the field I use to do this is empty?
If the field that you attempted to merge into the body of the email does not have a value, it will not appear in the body of your email. Note: The exception to this is the first name field. If this does not have a value, it will appear as 'subscriber' to your contacts.
Where Can I Change the From Email Address?
When you first sign up to a Benchmark account, we use your primary email address as your From and Reply email. However, if this is not the email you would like to use to send from, you can easily add another. You can add a new email address directly from the Email Checklist page, or you can go to the Email Verification page to add multiple email addresses. For best