What about my emails made in the Classic Editor?
Unfortunately emails and templates from the old Classic Editor are incompatible with the new Drag and Drop editor. This is due to many of the functions, features, and code of the new editor, were not available in the old editor. But with the new Drag and Drop editor, all email templates or emails created by you will be mobile friendly, and it's been said that it's easier to use!
Create Drag & Drop Editor Email Marketing August 7, 2018
Can I make my email mobile friendly?
You most definitely can! In our Classic editor, we have mobile friendly templates to start from. As for the Custom HTML and Plain Text emails, these are not automatically mobile friendly. As for our new Drag and Drop editor, all email templates and created emails in the editor will automatically be mobile friendly. We recommend giving the new editor a try, it's easy to use!
Create Email Marketing Templates & Editor September 5, 2019
Why are my images being cut in Outlook?
Images may display incorrectly or appear to be cut off commonly in Outlook 2007 and higher. Unfortunately this is an issue that is common with Outlook due to Microsoft utilizing their own rendering engine to display their emails. This can also cause unintentional spacing as well. Our Programmers have observed that tables or text boundaries that extend past 1,790 pixels, Microsoft will insert a line partition vertically or horizontally. This
Create Drag & Drop Editor Email Marketing March 8, 2019
How Do I Resend My Email to My Unopens?
Before you resend your email to your unopens, beware that although you're allowing another opportunity for your recipient to read your email, that you're also, now, at higher risk of receiving spam complaints for those who didn't wish to receive it a second time. However, there are those incidences when they may have "missed" your email or perhaps didn't receive it at all. If that's the case, then we want
Create Email Marketing November 2, 2020
How do I insert my Digioh document link?
First, you will need to connect Digioh with your Benchmark Email account. Then, complete the following steps in your Digioh account to obtain your document link: Log into your Digioh account Select + Add New File You will be prompted to complete the following steps: • Step 1: Upload • Step 2: Customize • Step 3: Finish Copy the link provided in Step 3 Click Go To BenchmarkEmail Log into
Create Email Marketing August 7, 2018
How do I connect Digioh with my Benchmark Email account?
Sign into your Digioh account Click on Please Connect Digioh to your Benchmark Email Account here Enter in your Benchmark Email API Key Click Link My Account
Create Email Marketing August 7, 2018
Why does my email look different in different email clients and browsers?
In short, every email client and browser renders HTML code differently from one another. Compare it to the numerous languages that are out there. While one joke may make sense and even be hilarious in one, it may directly translate into a grammatically incorrect statement that makes no sense at all in another. The severity of your email anomalies will vary depending on the email client or browser and may
Create Email Marketing October 12, 2020
Where can I see how many remaining Inbox Checker tests I have?
You will find your remaining Inbox Checker tests in the following locations: Plan Information page Inbox Checker window (found during the creation of an Inbox Checker test)
Create Email Marketing September 5, 2019
Where can I find my Inbox Checker test results?
Log into your account Hover your cursor over the arrow next to "Email" Select Inbox Checker from the drop-down menu Click on the email name Click on each thumbnail to view a larger version Note: If you don't see your results within 30 minutes, contact a Support Representative to find out why.
Create Email Marketing General questions September 5, 2019
How do I create an Inbox Checker test?
Log into your account Hover your cursor over the arrow next to "Email" Select Inbox Checker from the drop-down menu Click the blue Create New Test button Under Email Campaigns, select your desired email from the drop-down menu Click on the blue Inbox Checker button Select the desired Email Clients and/or Spam Filters Unless you select one or both of the Free Email Clients (Gmail and Outlook 2003), click on
Create Email Marketing September 5, 2019