Can I test out content in an AB test, such as graphics, paragraphs, links, etc.?
Yes, you can test out the content in your campaigns Benchmark offers a feature Campaign vs. Campaign AB Test. AB Testing will allow you to see which campaign has better overall results, whether you are measuring by Opens, Clicks or even Forwards you can even set a time period to run your test this. To create a Campaign VS. Campaign AB Test, please use the following instructions: 1. Log
What is the difference between creating an AB test from Step 4 email creation versus Tools?
Creating an AB test in Step 4 of the email creation process limits your AB test to only the Subject Line testing. Benchmark provides 3 additional options aside from the Subject line testing. Each will have its own benefits and will be easy to use. From Name / Subject Line Test Measures your recipient's response to different Subject Lines or From Names. Campaign vs. Campaign Test Measures your Recipient's response
What are the different types of AB Tests I can do in Benchmark Email?
From Name / Subject Line Test - This test measures your recipient's response to different Subject Lines or From Names to determine which variant returns the greatest value Campaign vs. Campaign Test - This test measures your recipient's response to different email campaigns Multiple Variable Test - This test measures your Recipient's response to Multiple Variables in your email campaign including From Name, Subject Line and From Email Address to
How do I customize my Manage Subscription and Unsubscribe pages?
Benchmark Email allows you to add your company logo to your Manage Subscription pages. To learn how to add the logo, please follow the steps below. First, you'll need to upload your company logo in your Account Settings: Log into your account Click on your Username Then Select Account Settings Scroll down to Organization Logo, click on Upload New button Double-click on the desired file- we recommend the image be
How do I add a Pinterest link to my email?
If you want to lead contacts to your Pinterest page, you can add a Pinterest link to your email. To add a Pinterest link to your email: In Step 4 of the email editor, click on the Edit icon for the section you would like to place the icon in. Place your cursor where you want the Pinterest icon to appear. Under the Insert Social Media Elements toolbox on the left
How would someone receive my emails if they were not on my mailing list?
There are a few occasions when someone has received your email but does not appear on your contact list. Some of the situations where this might happen include: Email was forwarded to the contact: One of your contacts manually forwarded the email to someone who is not on your list. The contact may have an alternate email address on your list. In most cases, the alternate email address was set
Can I cancel an email that is a “Resend” or “Quicksend”?
Once an email is in the process of sending, you cannot stop it from going out. However, if your email is scheduled to send at a future day and time, you can cancel it. Canceling a Scheduled Email: Click on the Emails tab. Click on the name of the email you wish to cancel. Note: The status should say "Scheduled" if it is for a future time. Click on Step
Why does my layout appear differently in Internet Explorer and Firefox when I’ve used multiple images?
When multiple images are inserted, your campaign can appear differently in Internet Explorer and Firefox when the align option is used. It can be helpful to use the align option when working with a small image that you want on one side of the campaign or when you want text to wrap around to the other side. It is best to avoid the align option if you are not working
Why is it required to have a plain text version of my campaign?
Every email client has settings that determine whether or not the contact views emails in HTML format or plain text format. Some of your contacts will have their email clients set to only display emails in plain text. For this reason every email sent from our system must contain a text version. The HTML email must closely match the text email. If they do not closely match, the email is
Can I stop or recall an email once it is in the “sending” or “sent” status?
If you find an error within an email that is scheduled to be sent, you may be able to make necessary corrections before it is mailed out to your list(s). You can also change the time an email is scheduled to be sent. The process will be different depending on which delivery method you select: Send Immediately Schedule Delivery Stop an Email Scheduled to "Send Immediately" When you click the
Email Marketing August 10, 2018