What is DKIM?
By now you should be familiar with SPF Records and why they are essential to your sender's reputation. However, the SPF Record is part one for basic authentication. Part 2 requires you to add a new CNAME giving you a double authentication which helps improve your delivery success. Most ISP’s will utilize SPF, and DKIM to validate incoming emails. If the email records are not verified, it will most likely
General questions November 2, 2017
How to connect and export your contacts from Campaign Monitor to Benchmark via Zapier
We all know it is important that you keep your customers informed regarding upcoming events and new products or services that you are planning to launch. But, what do you do when you are in the middle of migrating to another ESP? Well, instead of manually moving over your entire database you can use Zapier! Zapier will make this move easy and effortless. Don’t let your contacts be affected by
General questions September 22, 2017
How to Integrate KickBox with Benchmark Account?
Kickbox verifies email addresses using the Simple Mail Transfer Protocol (SMTP). It's what we all use, whether we know it or not, to marshall email around from one person to another. Follow the below steps to integrate your Benchmark Account to KickBox: 1. Make sure you have a Kickbox account, if you do not have an account then Click Here to sign up to Kickbox. 2. Once completed
General questions September 7, 2017
How to update your TimeZone
So the time changed and your time is still set to Daylight Savings/Standard. No need to panic, there is an easy way to update this. First off you will need to be logged into your account to make this change. 1. Click on your name in the top right corner 2. Then click on Account Settings Once you are in this page you will need to scroll down
General questions May 16, 2017
How do I connect my Benchmark account with PieSync?
PieSync is a time-saving software that provides a two-way synchronization between apps. Now you can connect Benchmark with your CRM, in just a few simple steps. Using a software like PieSync can help you have all your contacts in one place and at the same time in another if one updates the other app will too. What will you need from your Benchmark account? All you need from your Benchmark
General questions May 5, 2017
Top 12 features from the Classic Editor & how to do them with our Drag and Drop Editor
First things first, the Classic Editor does not create responsive emails. Period. Our Drag and Drop Editor does. Aside from being responsive, you can accomplish the same things you were able to in the Classic Editor. Following are the top 12 things done in the Classic Editor and how to do them in the Drag and Drop Editor. 1. Adding Blocks Adding blocks in the Drag and Drop Editor
General questions May 5, 2017
Can I edit my automation in Automation Pro?
In Automation Pro, you may be able to edit your automation if it has not yet been activated and is in draft status. Once a automation has been activated or terminated, the automation cannot be edited. However, auts can be terminated and copied to make edits. Just remember, subscribers who have gone through the automation will have already received emails or actions taken by the previous automation.
How do I use Automations?
First log into your Benchmark Email account at www.benchmarkemail.com, navigate to your Automations under your Tools menu, then click Create Automations. Then follow the instruction for the type of Automation you would like to create: Contact List Automation Click Select for Contact List Automation Give the Automation a name Select a List Then select a Trigger Input a From name and choose a From email address Then create your email
General questions June 20, 2016
What is Automations?
Automations is a Benchmark Email tool that automatizes a certain aspect of your email campaign. This feature encompasses our autoresponder, or Contact List Automation, and will send emails based on: A contact has been added to a list A birthday or anniversary date A reminder date Additionally, automations is the ability to send emails when a person clicks on a link or opens an email. This is called Engagement Automation.
How do I disable the popup blocker for my browser?
Chrome Firefox Safari Explorer Most browsers will come with a popup blocker that is by default turned on. It is optional to turn popup blockers off if it interferes with a website. Here's how to disable the popup blocker for your browser. Chrome Open Chrome Click on the menu icon in the top right Click on Show advanced settings Under the Privacy section, click on Content settings In the "Pop-ups" section,
General questions June 1, 2016