What types of online resources does Benchmark Email offer users seeking self-guidance?
What makes the internet so appealing is that you are free to explore it at your own pace, in your own time, and Benchmark has created many self-help resources that will help to address your needs. We encourage you to take advantage of the following options: Email Marketing Video Tutorials: Access several short videos providing visual guidance to the site. Email Marketing Webinars: Live interactive Q & A sessions. Email
Getting Started October 12, 2020
Can I join a free webinar even if I do not have a Benchmark Email account?
Participation in our FREE live webinars is open to anyone who would like to join. It is not required that you have a Benchmark Email account, although we do recommend it. The more familiar you are with Benchmark Email's terms and layout, the more beneficial the webinar will be for you. You may want to take advantage of our 30-Day Free Trial Offer to increase familiarity. Join the next webinar
How do I sign up for a free live webinar?
Signing up for one of Benchmark Email 's FREE live webinars is easy and takes only minutes. Follow these steps and soon you'll be on your way! Join a live presentation at a time and date that is most convenient for you. Once you have decided on a time and date, click the JOIN NOW button on the right. Fill out the registration form. Click Register Now. After clicking Register
Getting Started September 9, 2019
I never received my registration email for the live webinar I signed up for. What happened?
There could be two reasons why the registration email isn't delivered to your inbox. First, did you make sure the email address you entered was spelled correctly? Have you checked your spam/junk folder to see if it landed there? If you know for certain that the correct email address was entered and the email is not in your junk folder, try registering for the webinar again. If that does not
How do I access the recorded and live free webinars from Benchmark Email?
Benchmark Email's recorded and live webinars are available for anyone to join and are completely free of charge. Join a live presentation at a time and date that is most convenient for you. We'll take you through all the stages of our email marketing service: Importing contacts Creating and designing email campaigns Scheduling email newsletters Surveys, polls, autoresponders Tracking real-time reports and more! Got a topic you want to explore
Getting Started August 6, 2018
How do I contact Benchmark?
Should you find yourself in need to contact our Benchmark sales or support team, here are the available options, chat, email, and phone. Email Typically, responses can be in as little as a few minutes. However, an email turnaround time estimate is 24 hours. If you would like to get in touch with us via email, please email us to Support@benchmarkemail.com, or you can also use our Contact Us
What browsers work with Benchmark Email?
Benchmark Email is a browser-based service. There is no software to install, so it works on both Mac and PC. Really all you need is a modern browser. Benchmark Email supports the following web browsers: Microsoft Internet Explorer 9 or IE10 or IE11 Mozilla Firefox (Mac or PC) Safari 5.0 Google Chrome Note: Benchmark Email is not currently compatible with mobile browsers such as Safari for iPhone or iPad.
How to Add Personalized Data to Emails
You can add a personalized greeting to an email created in the drag n drop editor or the HTML editor. Personalization can include the contact’s first name, last name, or both, you can also provide an alternative text in case the contact details are not available. You can also add personalized data to your subject line. Topics covered in this article: Subject line personalization Email greeting personalization Email content personalization
How do I make a screenshot of my document, email or image?
A screen capture (or screencap), screenshot (or screen shot), screengrab (or screen grab), or print screen is an image taken by a computer to record the visible items displayed on the monitor. For PC Print Screen Key (PrtScn) Press the Print Screen Key on your keyboard. It will seem as though nothing has happened until you open an image editing program (if you have no additional image editing software, you
Getting Started March 28, 2019
If you want to use personalization in your subject line and/or email, you would have to use the construct [contact_attribute:Field Name] where Field Name refers to the field name in your contact list. It is important to add the field name as it is shown in the field label, spaces must be included. For example, if you are using fields with multiple words like first name, there should be a