I never received my registration email for the live webinar I signed up for. What happened?
There could be two reasons why the registration email isn't delivered to your inbox. First, did you make sure the email address you entered was spelled correctly? Have you checked your spam/junk folder to see if it landed there? If you know for certain that the correct email address was entered and the email is not in your junk folder, try registering for the webinar again. If that does not
How do I access the recorded and live free webinars from Benchmark Email?
Benchmark Email's recorded and live webinars are available for anyone to join and are completely free of charge. Join a live presentation at a time and date that is most convenient for you. We'll take you through all the stages of our email marketing service: Importing contacts Creating and designing email campaigns Scheduling email newsletters Surveys, polls, autoresponders Tracking real-time reports and more! Got a topic you want to explore
Getting Started August 6, 2018
How do I contact Benchmark?
Should you find yourself in need to contact our Benchmark sales or support team, here are the available options, chat, email, and phone. Email Typically, responses can be in as little as a few minutes. However, an email turnaround time estimate is 24 hours. If you would like to get in touch with us via email, please email us to Support@benchmarkemail.com, or you can also use our Contact Us
What browsers work with Benchmark Email?
Benchmark Email is a browser-based service. There is no software to install, so it works on both Mac and PC. Really all you need is a modern browser. Benchmark Email supports the following web browsers: Microsoft Internet Explorer 9 or IE10 or IE11 Mozilla Firefox (Mac or PC) Safari 5.0 Google Chrome Note: Benchmark Email is not currently compatible with mobile browsers such as Safari for iPhone or iPad.
How secure is our data if we host it through BenchmarkEmail?
The security of our site is managed on multiple levels including Physical, Network, Host, Software, and Application-level Security. In general, we don't like to expose much information about our security practices, because it only helps the very people we're securing ourselves against. But we realize security is very important to you, so we've decided to carefully post some points we feel are most important for our customers to know. Network
Getting Started August 6, 2018
How do I make a screenshot of my document, email or image?
A screen capture (or screencap), screenshot (or screen shot), screengrab (or screen grab), or print screen is an image taken by a computer to record the visible items displayed on the monitor. For PC Print Screen Key (PrtScn) Press the Print Screen Key on your keyboard. It will seem as though nothing has happened until you open an image editing program (if you have no additional image editing software, you
Getting Started March 28, 2019
How do I personalize the subject line (or content) of my email?
If you want to use personalization in your subject line and/or email, you would have to use the construct [contact_attribute:FieldName] where FieldName refers to the field name. For example: "[contact_attribute:firstname] check out our new products," If James Anderson receives your email, it will say: "James check out our new products" in the subject line. You can go to the 'preview' and check if the contact details are replaced. If the
Getting Started September 11, 2019