Managing Email Bounces
So you sent your first email, and some subscribers reported not receiving your it, those recipients could be the result of email bounces. There are many reasons for emails to bounce, common reasons for bounced emails could be a recipient’s server is temporarily unavailable, email content rejected, too many emails being sent to the inbox or invalid emails. Email bounces are then classified into soft bounces, hard and confirmed
Reports & Delivery November 13, 2018
Contact Rating
Contact rating is not only beneficial because you can see who is engaging with your emails, but also because you can segment your emails based on your recipient’s rating. The rating can range from 0 to 5 Stars depending on how your recipients engage with your emails. Star Rating 0 No sent emails. You have sent at least one
Getting Started Reports & Delivery October 2, 2018
Is there a way to export the list of contacts who opened my email? How do I view the list?
You can view the email addresses of contacts who opened your email by using the Reports Section. To view the email addresses of contacts who opened an email: Click on the Reports section. Then, select the email campaign of which you want to view the Opens reports for. Now, click on the Opens Section. You will now be able to view the recipients who chose to open your email. You
Contact Lists Reports & Delivery September 7, 2018
What are the benefits of email authentication?
Nowadays most businesses rely on email marketing to send their clients notifications, promotions, and updates. When using email marketing, you will need to implement different forms of email authentication to achieve better delivery rates. Email authentication helps by verifying that the emails are actually from you or your business. All major ISP’s like Hotmail, Gmail, AOL and Yahoo use email authentication to filter out suspected spam emails. Email authentication can
Reports & Delivery January 10, 2018
What is the Benchmark’s reputation health score?
Benchmark provides a quick view of your sending reputation within Benchmark by scoring your sending habits. Depending on your sending habits the score can range from 8 to 0. It is a no brainer that creating good sending habits can lead you to great email delivery success. The health reputation meter can help you achieve your sending goals by staying within a reasonable sending range. The scores are given
Billing Reports & Delivery January 2, 2018
How to improve your email delivery
Great email delivery is one of the most important parts of a successful email campaign. In the long run, it will not only save you money and time but increase your audience and ultimately boost your sales. At Benchmark, we go the extra mile to make sure you have the very best delivery and open rates, constantly adjusting our strategy to move past any roadblock email clients put in place.
Reports & Delivery December 21, 2017
How to Reduce Spam Complaints?
The following tips will help you reduce spam complaints: Confirmed opt-in: The best way to ensure that your subscribers want to receive emails from you is by using a confirmed opt-in process. It requires your subscribers confirm their subscription, usually by clicking a link in an email, before they can be added to your email list. Your list only: It is not acceptable to purchase email lists or use third-party
Reports & Delivery December 20, 2017
How to Warm Up your Dedicated IP
IP warming is a practice, you gradually increase over time, the number of emails you send out via your IP address. Email Blasting out of a “cold” IP address damages deliverability and might catch the ISP radar’s attention. When switching to a new IP address, it’s critical to start slowly with a low send volume, in order to establish a good sender reputation with the new IP address. This gradual
Reports & Delivery April 13, 2017
Can I save my unopens from my reports?
Starting March 30th, 2016, we no longer allow users to save unopens as a list within Benchmark. This is to prevent abuse by spamming contacts, using the Benchmark Email system. A lot of email recipients do not like to receive the same email twice. However unopens are still important and you can still export unopens as an Excel file, or a Comma Seperated Value (.CSV) file for your own records.
Contact Lists Reports & Delivery March 30, 2016
How fast does Benchmark send Emails?
Benchmark Email will send approximately 20,000 emails per hour with a shared IP address. We actively monitor and maintain our IP addresses to ensure we can provide the best deliverability possible, as fast as we safely can. We also offer an option to purchase a dedicated IP which can increase your sending speeds to 25,000 emails per hour on average. Adding more IP addresses may also improve sending speeds. However,
Reports & Delivery February 5, 2016