Is there a way to export the list of contacts who opened my email? How do I view the list?
You can view the email addresses of contacts who opened your email by using the Reports Section. To view the email addresses of contacts who opened an email: Click on the Reports section. Then, select the email campaign of which you want to view the Opens reports for. Now, click on the Opens Section. You will now be able to view the recipients who chose to open your email. You
Contact Lists Reports & Delivery September 7, 2018
What are the benefits of email authentication?
Nowadays most businesses rely on email marketing to send their clients notifications, promotions, and updates. When using email marketing, you will need to implement different forms of email authentication to achieve better delivery rates. Email authentication helps by verifying that the emails are actually from you or your business. All major ISP’s like Hotmail, Gmail, AOL and Yahoo use email authentication to filter out suspected spam emails. Email authentication can
Reports & Delivery January 10, 2018
What is the Benchmark’s reputation health score?
Benchmark provides a quick view of your sending reputation within Benchmark by scoring your sending habits. Depending on your sending habits the score can range from 8 to 0. It is a no brainer that creating good sending habits can lead you to great email delivery success. The health reputation meter can help you achieve your sending goals by staying within a reasonable sending range. The scores are given
Billing Reports & Delivery January 2, 2018
How to Reduce Spam Complaints?
The following tips will help you reduce spam complaints: Confirmed opt-in: The best way to ensure that your subscribers want to receive emails from you is by using a confirmed opt-in process. It requires your subscribers confirm their subscription, usually by clicking a link in an email, before they can be added to your email list. Your list only: It is not acceptable to purchase email lists or use third-party
Reports & Delivery December 20, 2017
How to Warm Up your Dedicated IP
IP warming is a practice, you gradually increase over time, the number of emails you send out via your IP address. Email Blasting out of a “cold” IP address damages deliverability and might catch the ISP radar’s attention. When switching to a new IP address, it’s critical to start slowly with a low send volume, in order to establish a good sender reputation with the new IP address. This gradual
Reports & Delivery April 13, 2017
Can I save my unopens from my reports?
Starting March 30th, 2016, we no longer allow users to save unopens as a list within Benchmark. This is to prevent abuse by spamming contacts, using the Benchmark Email system. A lot of email recipients do not like to receive the same email twice. However unopens are still important and you can still export unopens as an Excel file, or a Comma Seperated Value (.CSV) file for your own records.
Reports & Delivery March 30, 2016
How fast does Benchmark send Emails?
Benchmark Email will send approximately 20,000 emails per hour with a shared IP address. We actively monitor and maintain our IP addresses to ensure we can provide the best deliverability possible, as fast as we safely can. We also offer an option to purchase a dedicated IP which can increase your sending speeds to 25,000 emails per hour on average. Adding more IP addresses may also improve sending speeds. However,
Reports & Delivery February 5, 2016
How long does Benchmark Email keep statistics?
The statistics for each email you send from your account will be tracked for the life of the account. Each email that you send from your account is logged in the ‘Email Reports' section of your account, under the 'Reports' tab. This list will be retained for the life of your account, as well as the cumulative statistics for each individual email. Each email you send has its own unique
Reports & Delivery December 1, 2015
Why are my email open rates so low?
Open rates are difficult to predict. Because so many things can influence when your contacts check their email, it is difficult to get a sense of what an acceptable open rate for a particular message would be. However, if you seem to be consistently seeing open rates that are lower than what you would expect, here are some of the most common reasons: Time of Delivery - The time
Reports & Delivery December 1, 2015
My emails are not counting as bounces and yet my recipients have not received them. Why?
If your contacts are not getting your emails, but you do not see any bounces in the tracking for that email, your contact most likely has a filter on their email server or client that is blocking your email. The filters may cause your email to be placed in your contact's spam or junk folders. If the filters on your contacts' email servers are blocking messages sent from our system,
Reports & Delivery December 1, 2015