How to compare email reports?
Comparing email reports should come as second nature when sending email campaigns. That is why Benchmark provides a detailed reporting system to better monitor the engagement trends on your campaigns. Email reports can be found in the Reports section of your account. Follow the steps below to learn how to compare reports. From the left menu, click on Reports. Select Email Reports. Select the campaign reports you want to compare.
Reports & Delivery February 11, 2019
What‘s in the Reports section?
The Reports tab displays statistics for every email sent, autoresponders, and surveys. The 'Reports' tab has the following sections: Email Reports - This section contains links to the brief and detailed report for your last email. These reports can be exported to a Microsoft Excel spreadsheet, CSV or saved back as a Contact List. The detailed report contains the individual reports for Bounces, Clicks, Opens, etc. You can also
Reports & Delivery January 22, 2019
Download Email Reports
Measure how effective your email was and prepare how to improve for future emails by downloading your email reports. Once you have sent your email campaign, you can download a detailed report from within the Reports section in your account. Reports Available Opens Clicks Forwards Complaints Bounces Unsubscribes Unopens To learn how to see your email reports, please follow the steps below. From the left menu, click on Reports. Select
Reports & Delivery January 18, 2019
What is Abuse?
One way to define abuse is as a "Spam Complaint." There are different levels of complaints, each of which can affect your emailing reputation. Standard Abuse Complaints are registered when a recipient marks your email as spam inside of their inbox. A report is sent to us whenever this happens, and we automatically unsubscribe the recipient and add them to your Master Unsubscribe List in your account to prevent any
Reports & Delivery January 9, 2019
Managing Email Bounces
So you sent your first email, and some subscribers reported not receiving your it, those recipients could be the result of email bounces. There are many reasons for emails to bounce, common reasons for bounced emails could be a recipient’s server is temporarily unavailable, email content rejected, too many emails being sent to the inbox or invalid emails. Email bounces are then classified into soft bounces, hard and confirmed
Delivery Reports & Delivery January 29, 2019
Contact Rating
Contact rating is not only beneficial because you can see who is engaging with your emails, but also because you can segment your emails based on your recipient’s rating. The rating can range from 0 to 5 Stars depending on how your recipients engage with your emails. Star Rating 0 No sent emails. You have sent at least one
Getting Started Reports & Delivery January 30, 2019
Is there a way to export the list of contacts who opened my email? How do I view the list?
You can view the email addresses of contacts who opened your email by using the Reports Section. To view the email addresses of contacts who opened an email: Click on the Reports section. Then, select the email campaign of which you want to view the Opens reports for. Now, click on the Opens Section. You will now be able to view the recipients who chose to open your email. You
Contact Lists Reports & Delivery September 17, 2018
What are the benefits of email authentication?
Nowadays most businesses rely on email marketing to send their clients notifications, promotions, and updates. When using email marketing, you will need to implement different forms of email authentication to achieve better delivery rates. Email authentication helps by verifying that the emails are actually from you or your business. All major ISP’s like Hotmail, Gmail, AOL and Yahoo use email authentication to filter out suspected spam emails. Email authentication can
Reports & Delivery September 20, 2018
How to improve your email delivery
Great email delivery is one of the most important parts of a successful email campaign. In the long run, it will not only save you money and time but increase your audience and ultimately boost your sales. At Benchmark, we go the extra mile to make sure you have the very best delivery and open rates, constantly adjusting our strategy to move past any roadblock email clients put in place.
Reports & Delivery November 13, 2018
How to Reduce Spam Complaints?
The following tips will help you reduce spam complaints: Confirmed opt-in: The best way to ensure that your subscribers want to receive emails from you is by using a confirmed opt-in process. It requires your subscribers confirm their subscription, usually by clicking a link in an email, before they can be added to your email list. Your list only: It is not acceptable to purchase email lists or use third-party
Reports & Delivery August 7, 2018