How do I create a Survey Invitation Email?
On the last step of the survey creation process you can find the three options below: Get Survey Link & Place on My Website. Send Survey via Email. Store as Inactive and Edit Later. Select the "Send Survey via Email" option and complete the steps provided to send an invitation email to your desired email list.
Surveys & Polls August 7, 2018
How do I find a survey‘s URL?
From the left navigation, click on Contacts. Under the Contacts menu, click on Survey. In the surveys page, a list of all the surveys in your account will appear. The URL of the survey appears under the status. Click on the Survey URL to open the survey in a new tab. You can copy the URL from the address bar. This URL can be included in your email campaigns and
Surveys & Polls July 24, 2019
Why does my survey not show any results?
There could be a couple of different reasons why a survey is not recording any results: Only surveys that are LIVE will collect results. Surveys that are inactive or closed will not show results. The survey link was not provided to potential participants (either via email or on your webpage). The URL for the survey was copied incorrectly. Make sure you are providing the correct URL for your survey. You
Surveys & Polls August 7, 2018
Can I print a survey?
Printing your online surveys can be helpful for several reasons. You may want to print a survey to proofread a physical copy of it or to give to respondents to fill out in person. The survey can be printed page by page during the preview process. To print a survey: You may want to adjust your web browser's print settings (optional) to: Prevent the header and footer of the browser
Surveys & Polls July 24, 2019
Is it possible to print my survey results with and without the text responses?
You can print the Overall Results, which are without the text responses, and the Detailed Results of your survey. Print Overall Survey Results To print a survey's overall results from within Benchmark Email: Click on the Emails tab. Click on the Surveys Reports link from the Reports Menu. Click on the Survey name. Click on the "OVERALL RESULTS" button. (By default, the OVERALL RESULTS tab is shown first.) You can
Surveys & Polls September 6, 2019
Can I preview my survey before I publish it?
You can preview your Survey from the Survey listing page by clicking the "Preview this Survey" icon. Check for grammar errors and evaluate the questions during your preview. If you are satisfied with the survey's preview and test version, you are ready to publish it.
Surveys & Polls September 6, 2019
Can I customize the default colors and fonts on a survey?
You can customize the colors, fonts and alignment of a survey on the third step of the editing process. The survey editor will be on the left side of your screen. There are two sections of survey editing: Header Formatting Options Body Formatting Options Header Formatting Options: In this section you can do the following: Change the alignment of your logo. Change the font, font size, color, background color and
Surveys & Polls August 7, 2018
How do I make a survey draft “Live”?
Your survey needs to be published before anyone can fill it out. In order to publish a survey that is in the draft status or to reuse a survey that is closed, follow these steps: Click on the survey name. Click on the Step 4 status link in the Survey Details page. You should see 3 options: Get Survey Link & place on my website, Send Survey via Email, and
Surveys & Polls August 7, 2018
How do I delete a survey?
If you delete a survey, it will be permanently removed from your account. Please note that the Survey reports will also no longer be available; this information cannot be restored. Before deleting a survey, consider the following: Close the survey if it is still active. Closing the survey will prevent new respondents from participating. Export your survey results from Benchmark to a local file. In case you may need to
Surveys & Polls July 22, 2019
How do I make a question required in a survey?
If you have questions that are important in your survey, you can make them required so that respondents have to answer them. This needs to be done while you are creating the survey because once the survey is published you will not be able to go back and edit it. When a question is required, a red asterisk will appear to the left of the question. The survey cannot be
Surveys & Polls August 7, 2018