如何升级我的 Benchmark 账户？
要升级 Benchmark 方案，您需要登入账户。登入后，点击右上角的用户名，然后选择「升级」。升级选项有不同方案及付款方式。Benchmark 提供两种不同方案，联络人总数方案以及邮件总数方案。 您可以在账户内选择联络人总数方案，如果您想选购邮件总数方案，请点击此处了解更多相关信息。 要升级账户，请透过下列步骤操作： 点击右上角用户名，选择「升级」。 在步骤 1 选择您的方案，您会看到您目前的方案、我们推荐的方案（根据您目前的方案计算），以及自定方案的选项。 选择我们推荐的方案或点击自定方案。如果您选择自定方案，系统会显示新的区块。在您的方案内输入您需要的联络人数量，浏览可以选择的方案。 然后点击「继续」。 在步骤 2 付款，您可以新增信用卡资料。如果已经新增信用卡，您会在此看到信用卡资讯您會在此看到信用卡資訊。想了解不同付款方式，点击此处。 开立中国发票， 用户需进行线下支付宝或银行转账。凡是购买 List Plan 5K 或 List Plan 5K 以下方案, 至少起订量为半年方案。 确认过的升级步骤前面会显示绿色的打勾符号。 最后，确认您的 Benchmark 购物车，点击「现在付款」。点击此选项后，请不要刷新页面或返回上一页。如果您需要更改，请联络我们的支援团队。 如果您想要更改付款周期，您可以在此更改。年方案享有 85 折，半年方案享有 9 折优惠。 您在下个视窗会看到确认信息。 重要 想了解如何使用 PayPal 付费，点击此处。 如果降级，您的账户状态会在下个续费日生效。 如果在账单周期内升级，变更的方案会立即生效，按照比例收费。 如果账户过期或取消，账户新的续费日会是您进行续费或付款的日期。 如果您从免费帐户升级到付费账户，根据您选择的付费周期，每月、每半年或每年，您的账户会在升级的那一天进行续费。 如果您只要购买附加功能，像是独立 IP 或收件匣测试，进到「方案内容」选择。要进到「方案内容」，请透过下列步骤操作。 点击首页右上方的用户名。 然后选择账户设定，点击「方案内容」。 系统会显示 3 种不同的附加功能。 选择附加功能，进行结账。 如果您有其他问题，请随时透过电子邮件电子邮件、线上客服或电话联络我们。
账单 二月 28, 2020
How do I set up PayPal or Google Checkout payments for my tickets?
Along with Benchmark's CC Processing, you also have the option to use Paypal or Authorize.net as processors. This means that anybody purchasing a ticket can do so via paypal or through your own Authorize.net account. Please keep in mind that there are transactional charges that each processor will apply to each transaction. Ticket sales made through Paypal and Authorize.net will be distributed to you via the same processor. So if you chose Paypal as your ticket processor, you will be paid by Paypal and not by Benchmark. This may or may not result in a faster turnaround time for funds. Choosing Benchmark CC Processing, Paypal, or Authorize.net is within the Event creation process but we will highlight the step here: Log into your Benchmark Events account and create a new Event Complete the Event details then scroll down to Ticket Info Then select a payment processor between remaining tickets and currency options
活动营销 九月 5, 2019
What do I need to know about Credit Card processing?
Below you'll find the most common questions about Benchmark's credit card processing service: Q: If all of my ticket revenue goes through Benchmark's system, how and when do I get paid for my event? A: Benchmark will issue payment to you 5 days after your event has ended. You may choose to be paid via check (which is mailed to you), bank transfer (either through a free ACH process that can take up to 3 days to complete or through an immediate wire transfer with an added cost of $40) or PayPal (completes within 24 hours and is subject to normal PayPal service fees). Q: What is the cost associated with Benchmark's credit card processor? A: The Service Fee breakdown is as follows: Benchmark's fee is 2% plus $0.75 per ticket. Our fees are capped and we do not charge past $8.00 per ticket. Credit card processing fees add 3% to the total cost. Thus, total processing fees for a ticket equal 5% of the ticket order plus $0.75. To illustrate how this affects the cost of an order, an example is provided below. A ticket buyer wishes to purchase 4 tickets at $25/each 4 Tickets = $100 Benchmark Fees are 2% ($100 x 2% = $2) Credit Card Fees are 3% ($100 x 3% = $3) $0.75 per ticket = $0.75 x 4 tickets = $3.00 $100 + $2 + $3 + $3.00 = $108.00 Note: Benchmark's credit card processing gives you the option to absorb fees into the ticket price or pass the cost along to the purchaser (for more information, click here) Q: How soon will I get paid after an event? A: For all payments, Benchmark begins the payment process five business days after your event has ended. For example, if your event ends on a Friday, Saturday or Sunday, Benchmark remits payment on the following Friday. If your event ends on a Tuesday, Wednesday or Thursday, Benchmark sends payment on the following Tuesday, Wednesday or Thursday. In addition to the five business days, delivery depends on the payment method you choose (check, ACH bank transfer or PayPal). Check payments are sent via post on the 5th business day after your event ends, so wait time is simply the time it takes for you to receive the check by mail. Free ACH bank transfers require 3 days to complete (in addition to the 5 day wait period). PayPal payments typically post within 24 hours but are subject to PayPal fees. Q: How does Benchmark Events handle refund requests? A: The responsibility of refunding ticket purchases are with the Event Organizer/Host. Click here. Q: If ticket sales for my event have already begun, can I change the event's payment processor or ticket prices? A: If you have already received ticket purchases for an event, then the payment processing method is locked; the same goes for ticket prices. However, if no tickets have been sold for the event, both details can be changed. For complete instructions on how to refund tickets or orders, click here.
活动营销 九月 7, 2018
What are the Fee-handling options available in Benchmark Events?
Depending on the processing option you choose, fees are applied different for each. Please see the following table if you have had a Benchmark Events account prior to 2016, please refer to the below table for the changes: Old New BME Credit Card Processing Per-Ticket Fee $0.99 $0.75 Benchmark Fee 2% 2% Credit Card Transactional Fee 3% 3% Paypal Per-Ticket Fee $0 $0.75 Benchmark Fee 0% 2% Paypal Transactional Fee 2.9% + $.30 2.9% + $.30* Authorize.net Per-Ticket Fee n/a $0.75 Benchmark Fee n/a 2% Authorize.net Transactional Fee n/a 2.9% + $.30* Google Wallet N/A There is an initial fee of $0.75 per ticket for all payment methods, as well as a 2% fee. These are fees that Benchmark charges and applies. With these fees however, Benchmark charges only a maximum of $8 per ticket, including the 2% Benchmark Fee. The Credit Card, Paypal, and Authorize.net Transactional Fees do NOT have a cap. These charges are from the corresponding services and Benchmark has no control over these fees, unlike Benchmark fees. *The 2.9% is a per-ticket charge where as the $.30 is a per-transaction charge. So no matter how many tickets you purchase, it will be 2.9% of the price, plus $.30 cents.
活动营销 九月 7, 2018
When do I get paid?
Benchmark will issue payment for your event 5 days after is has completed. You can choose to be paid by check, bank transfer or Paypal. Note that Benchmark reserves the right to refuse to disburse the proceeds from Event ticket sales if the Event has been canceled. In the event of an Event cancelation, it is the responsibility of the Event Organizer to refund ticket sales. However, Benchmark may determine that it is more appropriate for us to refund ticket sales in some cases. In such cases, funds will not be disbursed to the Event Organizer and will, instead, be directly refunded to the ticket purchasers.
活动营销 八月 7, 2018
How Will Benchmark Pay Me For My Ticket Sales?
Depending on which payment processor and which payment method you choose, the time it takes to receive your funds may vary. If you've chosen Paypal or Authorize.net as your processors, you will be provided the funds by each service respecfully. If you've chosen Benchmark Email CC Processing, you will be asked to choose between the following methods: Check - This may take the longest as it relies on the Postal Service ACH - Most common and recommended for quick payment but may take 3-4 business days after the close of the event. Wire Transfer - May be subject to an additional $40 fee You will be asked to choose a method or input your credentials (depending on which processor) during your Event creation in the 3rd step, Payment. Note: If an Event is cancelled after accepting ticket purchases, it is the responsibility of the Event Organizer to refund ticket sales. If an Event Organizer cancels their Event and/or Benchmark account and subsequently refuses to refund ticket sales, Benchmark will disburse funds directly to the ticket purchasers. (This instance is the only time Benchmark will directly refund ticket sales. For more information, review the Benchmark Events Terms of Service.)
活动营销 九月 7, 2018
Can My Registrants Pay for their Tickets Without Paying Online?
Options for offline payments are available. You must activate and choose to accept offline payments within the process of creating an Event. Here has where and how to activate the offline payment options: Create a new event and proceed to the Payment step of the process Scroll down to the section for offline payments Then choose at least one of the options available Once you select and option and save the event, or make the event live at this stage, your attendees may be able to pay at the door. But how do your attendees choose an offline method? Here's how: First choose the number of tickets you wish to purchase offline and register Then click Show other payment options then click pay offline The Registrant will then need to complete the registration form then select the option they prefer.
活动营销 九月 5, 2019