Knowledge Base Home General questions Are my email newsletters readable in Lotus Notes?
Are my email newsletters readable in Lotus Notes?
If the subscribers have not installed Lotus Notes R5 properly, or if they have an earlier version than R5, HTML emails will not properly be displayed. If your list has a large amount of Lotus Notes users (this can occur for those who read emails in office settings), there are some precautions you should take:
- Always include the view as webpage option at the top of your emails. It’s easy. See how to do it here.
- Ask your contacts during the sign up process if they’d like to receive text only emails from you.
- Also during the sign up process, ask your contacts what email program they use to view their emails. It’s easy with a sign up box to add this field. These contacts can then be segmented to their own text only list.
- If you’re unsure about the amount of contacts that might use Lotus Notes, sign up for a free account. You can test the emails by sending them to yourself.
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