If a contact has selected the “Do No Contact” option, you cannot add them to any of your lists. To re-subscribe, the contact must opt to subscribe again.
When a contact is removed from your list, they are placed on Benchmark’s “Master Unsubscribe List.” This list forbids the user from being contacted again. The user is welcome to re-subscribe to your list if they so choose, but they must follow one of the two instructions below to remove themselves from the “Master Unsubscribe List.”
If you have any other questions feel free to contact us via email, chat or by phone.