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General questions Can I Manage Multiple User Accounts in Benchmark?
If you want to manage multiple user accounts in Benchmark, you can use our Sub-account feature. This feature will allow you to create sub-accounts that can be managed directly from the master account. Sub-accounts have access to all of the Benchmark paid features, with the exception of billing, a sub-account cannot modify the master account’s paid plan. You can deactivate a sub-account if you no longer need it. Deleting sub-accounts is not permitted, deactivated sub-accounts will appear on your User Management page.
Only paid list based accounts have the option to create sub-accounts. Please contact our support team if you are on a send base plan and are interested in our sub-account feature.
The unique features of a sub-account are
Important:
The ‘User Management’ feature is available under the ‘Account Settings’ option in your account.
If you have additional questions, please feel free to contact our support team via Email, LiveChat, or Phone.
