Difference Between Surveys & Polls
The only way you can be sure that your clients are happy with a service or product is by asking them. To help you get client feedback Benchmark provides easy-to-use Surveys & Polls. What is the main difference between Surveys & Polls? Surveys allow you to ask multiple questions, and also offer options for detailed answers. While polls can only collect opinions about a single question. If you need detailed
Surveys & Polls August 9, 2021
Polls are used to collect user, site visitor, and client opinions about a specific topic. Our poll feature inserts one single question with multiple choice answers on your email or website. Answering a poll is fast and accurate; you and the respondent will see the answer ratio immediately after submitting their response. In this article, you’ll learn how to create and customize Benchmark Polls and use the results to improve
Surveys & Polls September 6, 2021
How to Activate and Share a Survey
Once you have finished creating your survey you can publish the survey and share it with your subscribers via email, social media, and of course your website. To learn how to create or edit a survey, click here. Topics covered in this article: How to activate a survey Survey URL Sending a survey in an email How to make changes to a live survey Copy or reuse a survey How
Surveys & Polls October 15, 2021
Benchmark Email Archive
The Benchmark Email Archive is a feature that creates a landing page for all of your newsletters to be stored and shared in one place. Please note that the Email Archive is no longer supported in our old interface. Topics covered in this article: Email archive advantages How to create the archive homepage How to add emails to the archive How to edit your archive page How to remove
Email Archive August 16, 2021
How to compare email reports?
Comparing email reports should come as second nature when sending email campaigns. That is why Benchmark provides a detailed reporting system to better monitor the engagement trends on your campaigns. Email reports can be found in the Reports section of your account. Follow the steps below to learn how to compare reports. From the left menu, click on Reports. Select Email Reports. Select the campaign reports you want to compare.
Reports May 9, 2019
Security PIN for Benchmark
Our Security PIN is a feature provided to all paid accounts where the client can secure the downloading of all their lists. You can protect your lists by enabling a password required before exporting any contacts. This is an excellent solution for businesses with multiple individuals accessing an account. To locate your Security PIN on your account, kindly follow the steps below: Log into your Benchmark account. Click on your Account
Contact Lists May 24, 2019
Share Email Templates with Sub Accounts
Share email templates from your master account to your sub-accounts with just a few clicks. When you share the email templates, it will copy everything in the template including images, text, links, or even PDFs. There are 3 ways to share a Sent or Draft campaign with your existing sub-accounts. Email Dashboard (draft & sent emails only) Email Report Page (sent emails only) Past Emails (sent and draft emails) To
What is the Subject Line Suggestion feature?
When sending an email campaign to your subscribers, you want to make sure you captivate their attention with a short but catchy subject line. An engaging subject line can boost your open rate to a great extent. Benchmark provides the Subject Line Suggestion feature, which gives you your top performed subject lines based on previously sent emails campaigns. This feature is available in the following sections of creating an email
Drag & Drop Editor August 20, 2019
Contact rating is not only beneficial because you can see who is engaging with your emails, but also because you can segment your emails based on your recipient’s rating. The rating can range from 0 to 5 Stars depending on how your recipients engage with your emails. Star Rating 0 No sent emails. One star indicates you have sent
Contact Lists September 30, 2021
Can a Deactivated Automation Be Used Again?
Unfortunately in Automation Pro, once you deactivate an automation you will not be able to reactivate it again. This is due to the complex nature of automations, combined with website tracking. When automations are terminated, subscribers will lose their place in the automation and by reactivating it, we run the risk of spamming subscribers.
Automation Pro July 1, 2021