When someone forwards my email, why doesn’t the recipient’s copy look like the original?
It all boils down to the email service provider. For instance, you may open your email in Yahoo!, but if you forward it to a friend that uses AOL it will look different because email service providers use different types of coding to display emails. For this reason, we recommend using Benchmark's “Forward-to-a-Friend” feature. With this feature, you can insert a link in your emails that recipients can use to