Manage Subscription Options

Recipients can manage their subscriptions by using the Manage Subscription link in the footer. To learn how your recipients can manage their subscription, continue reading.

How to Export a List of Contacts Who Opened an Email

With Benchmark Email you can view the email addresses of contacts who opened your email by using the email reports option.

How to Connect to Benchmark with Zapier

Zapier helps Benchmark users automate their workflows using Zaps. Zaps are used to create connections for applications to communicate with each other, allowing you to either send information from your Benchmark account to other services. Or by receiving information from other services to your Benchmark account.

Master Unsubscribe List

When customers unsubscribe to your list, our system automatically filters them out from your send list and puts them in a Master Unsubscribe List.

Data Security

How Can I Delete Lists?

You can delete lists from your Benchmark account. Once a list has been deleted from the Contacts Lists Trash section page you will no longer be able to recover it.

Will Benchmark delete bounced addresses from my Contact List?

In case the same contact has hard bounces in three consecutive campaigns, Benchmark email automatically flags the contact as a "Confirmed Bounce".

How to Export a Contact List

When you've created a list and collected a number of contacts, at some point you may want to export those contacts into a CSV or an Excel file.

How to Import Lists From Google Sheets

You can import contacts from your Google Sheets by following these simple steps:

How Do I Integrate Zendesk With Benchmark?

If you have a Zendesk account and would like to combine with your Benchmark account, please continue reading.