I have an email address listed as a hard bounce, but I know it is valid. What happened?
If an email was blocked by a spam filter on the recipient's end, it could cause it to come back as a hard bounce. This spam filter could be in the company firewall, the ISP/data center, or the subscriber's own computer.
Reports October 3, 2022
How Do I Edit Individual Contact Details?
After a contact has been added to your Benchmark list(s), you have the ability to edit the information and settings for any specific contact should the need arise.
Contacts August 4, 2021