Loja Integrada Integration
Our Loja Integrada integration will enable you to easily import your Loja customers into a list in your Benchmark account. The integration is quick and straightforward, push your Loja customers to your Benchmark lists as needed. Note: To integrate with Loja Integrada, you must have a Loja Integrada PRO Plan. Please follow the steps below to integrate: Log into your Benchmark account. Click on your Username and select Integrations. Scroll
Integrations April 10, 2019
7 Day Contact List Delete Restriction
After sending an email campaign, Benchmark collects data from your email via tracking links. The data collected lets us show you who opened, forwarded, unsubscribed, clicked on any links and who reported your email as abuse. Our 7 Day Rule prohibits you from deleting contact lists from your account within 7 days of being used. Deleting lists disrupts the data collection and results in unreliable reports. Once the seven days
Contact Lists May 11, 2021
How to Create a Signup Form
Using a signup form is an excellent way to collect subscribers on a website or a social media platform. You can create different forms with Benchmark Email, and in this article, we’ll walk you through how to create a signup form for each form available. Click on the form you want to create below. Embedded Form Small Embed Form Horizontal Small Embed Form Popup Form Does the popup form appear
Signup Forms March 19, 2021
How can I change the list my Automation is associated with?
Changing a list you have already added to your Automation is easy! Simply follow the steps below: Log into your Benchmark account. From your Dashboard, select Automations. Now click on Automation Lite. (If you don’t see this option click on the More options icon). Choose the Automation you would like to edit. Click the arrow next to Emails in Sequence. Select Details. Under the Contact List Selection section, click Change.
Automation Lite March 28, 2019
Can I capture the reason my recipient unsubscribed?
Yes, you can capture the recipient's unsubscribed reason. When a recipient clicks on the unsubscribe link in the Email footer it takes them to the "Unsubscribe confirmation page." After clicking the "Unsubscribe" button on that page, they will be redirected to a page that prompts the recipient to enter the reason why they are unsubscribing. If the recipient selects any of the reasons from this survey, that reason will be
Delivery September 6, 2019
Clean List Feature
The Benchmark Clean List feature can remove specific groups of emails from individual contact lists, such as hard-bounces, soft bounces, or contacts who have not opened your emails. If you are not ready to remove the contacts, you can create a new email list. Sending to a group of contacts who are not engaging with your email or a group of contacts whose emails could be invalid can and will
Can I export the Master Unsubscribe list for individuals who have opted out of my list?
Yes, you can export your master unsubscribe list. To do this, follow the steps below: Login into your Benchmark account. Go to Contacts and locate the Master Unsubscribe List. Select the Master Unsubscribe List. Click on the three dots on the top-right side and select Export to file. You will then get a popup with options to select the details to be downloaded. From the Contact filter option, select the
Contact Lists May 16, 2019
Contact List Fields
Contact fields can be used for addresses, phone numbers, a date, or some notes. There are many benefits to using contact fields. One of them is, fields can be used to create a segment of contacts that you want to separate from your main list. To learn how to create a segment, click here. Additionally, fields help with email personalization when combined with merge tags, skip to the Best Practices
Contact Lists April 28, 2021
How Do I Edit or Add Custom Fields to My Contacts List?
You can add a custom field to your contact list by replacing a default field with a new one. There are 28 fields provided for each contact, however, only 22 of them can be customized. The name, middle name, last name and email address field can not be altered. To learn how to edit or customize a contact field see the steps below. From your dashboard menu, select Contacts, and
Contact Lists October 9, 2020