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Payment Methods for Benchmark Email

Billing Updated on October 6, 2021

Benchmark understands that not all clients can pay in the same form; therefore we offer different payment methods to help adapt to your needs. When you initially sign up for a Benchmark account, we’ll place you on our Free Plan 250, which gives you access to all but our pro features.

Topics covered in this article:


Credit Cards

Credit cards are the preferred method of payment.

We accept the following credit cards:

  • Visa
  • MasterCard
  • Discover
  • Amex

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Wire Transfer

While payment with Wire Transfer is available, it is not visible in your account. To pay via Wire Transfer please contact our sales or support department to get our bank information.

Please note there is a $25 Wire Transfer Fee.


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The check must be made out to:

Polaris Software LLC 5500 Bolsa Avenue, Suite 245 Huntington Beach, CA 92649

Please help us by including your account’s username as a memo.


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PayPal is available only for accounts that are located outside of the US.

PayPal Email Address:


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Recurring Payments
  • Month to month
  • Semi-annually
  • Annual

All accounts whether Free or Paid are on a monthly cycle, the date you upgrade from free to paid is the day you will be charged every month moving forward. Discounts are available for our Semi-Annual and Annual options.

To consider: Special accommodations can be made on a case-by-case scenario. If you would like to discuss other possible payment options or if you have questions about the above methods, please email us at and explain your situation in detail. We will try our best to find a solution that works for you.


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Payment Receipts

For your records, we store all payment and refund receipts in the Payment History section of your account. To view or download your payment receipts follow the steps below.

  1. Log in to your Benchmark account.
  2. Click on your account name, and then select Account Settings.
  3. Then click on Payment History. Here you will see a list of all previous payment or refund receipts.
  4. Each receipt will have a View option, click on View to open the full payment receipt.

On the next page, you’ll have the option to print the receipt. If you’d like to only download the receipt as a PDF, then click on the print option, and then in popup click on the file options, and select Save as PDF.

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If you have additional questions, please feel free to contact our support team via Email, LiveChat or Phone.

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