How do email reading or preview panes affect my email open reports?
The preview pane is what allows a user to scroll through and read an email while also being able to view their list of emails in the inbox. When a subscriber uses the reading or preview pane to view an email instead of completely opening it, it may cause the email address to appear several times as an "open" in your report. Please keep this in mind if you see
Rapports août 7, 2018
Mac: Can I export email addresses from my Apple Address Book?
If you are a Mac user, you may have found that Apple's Address Book application does not allow you to simply export your address book for import to other programs. Not to worry, there's a great (and free!) little utility program is designed to do just that. Get the free Apple Address Book Exporter here. Download and install (it's quick). Open the Apple Address Book Exporter (it should be in
Listes de contacts août 6, 2018
Why is the unsubscribe link in the footer not working?
The unsubscribe link is made available to contacts who wish to permanently remove themselves from your mailing list(s). Sometimes, though, this link may not function correctly. If the unsubscribe link is not working, it may be due to: The email client being used by your contact not processing the link properly. The contact using a text-only email program, which requires that they copy and paste the link into a web
Listes de contacts août 7, 2018
How do I send an email to newly added contacts?
If you want to send a welcome email to your recently added subscribers to your site, you can do so using a combination of our API's and Autoresponders. You would first need to create a Autoresponder for the contact list you are going to add the contacts to. You then need to create a "zero" day email which you want to send to your subscribers. When you add the subscribers
Automatisation Pro Automatisations Questions générales août 6, 2018
Why do preview and reading panes cause an email address to appear many times on an open report?
Here are a few reasons why you may be seeing one contact listed many times in your open report: When the preview pane is used to view an email, the email is automatically "opened." Therefore, when a contact uses the preview pane to view your email, it could register as an "open" many times within only a minute or two depending on how many times the user viewed it in
Rapports août 7, 2018
Can I use the email list(s) from a company that I just bought?
If you are going to be representing that company in the same manner and with the same contact information used before you bought it, then yes you will be able to utilize the email addresses. However, we suggest that you send out an announcement to those contacts that the company is under new ownership and perhaps request that they verify their decision to "opt-in". You may want to take advantage
Listes de contacts août 6, 2018
Pourquoi personnaliser mon bas de page affecte les résultats de ma campagne?
Bien qu'il semble encombré ou occupé dans le pied de page avec tous les éléments montrant. Chaque lien contient une fonction pour aider votre email. Veuillez noter que le désabonnement et l'adresse postale physique ne peuvent pas être supprimés en raison de la législation CAN-SPAM. Un exemple serait le lien Gérer l'abonnement. En supprimant cette option, votre audience peut ne pas être en mesure de modifier son abonnement et peut
Éditeur Drag & drop août 7, 2018
Why is a contact still receiving my emails even though they have opted-out?
When a contact selects the "unsubscribe" link in your email, they are directed to the "Manage Subscription" page. This is where they will uncheck all boxes for any list they may be on. They are then automatically moved to the Master Unsubscribe List. If a contact has followed the above procedure but is still receiving your emails, they may be signed up under another email address as well. They will
Email Marketing août 6, 2018