What should I do if my contact‘s ISP is blocking mails sent through Benchmark Email?
On occasion, an ISP may block emails from you on behalf of one or more of your subscribers. There may be a valid reason for this, there may not be, but the bottom line is you'll have to contact the subscriber and the ISP to clear up the blocking issue. The following is a template letter you can send to the subscriber regarding the blocking problem, as well as
How do I edit individual contact details?
After a contact has been added to your Benchmark Email list(s), you have the ability to edit the information and settings for that contact should the need arise. Please follow these steps: Log in to your Benchmark Email account. Click on the Contacts menu. Click on the name of the list that contains the contact you want to edit. Locate the contact on the list. Click on the Edit This
Listes de contacts septembre 4, 2019
Can a subscriber complete my survey even if I‘ve deleted them from my list?
Yes, the contact will be able to complete the survey regardless of whether or not they are subscribed to a list. If you deploy by link, the survey you create will be hosted publicly, and anyone that knows the URL to the survey will be able to complete it. The contacts to which you choose to distribute the URL are your choice, but anyone on the Internet could possibly come
Enquêtes & Sondages août 6, 2018