I sometimes receive automatic ‘away’ messages for subscribers whose mailboxes are full. Why don’t those messages go to the Benchmark Email bounce report?
When someone sets up an "auto-reply" message, this will be registered as a soft bounce when they are returned to Benchmark Email. However, some auto-reply messages are returned to the address that is specified as either "from" or "reply-to" in your campaign. This is why you would see them in your inbox rather than in the Benchmark Email reports tab. Not all mail servers are able to recognize the "reply
Questions générales juillet 25, 2018
If I don’t send emails one month, why do I still have to pay?
If you do not send any emails, your account is still active. This means all your contacts, layouts, data and other information is still available and organized in your account. Your survey URLS, Signup Forms and autoresponder emails are active for the duration of your plan. The monthly payment you make is not based on your use of our service, but the storage and upkeep of all your data, as
Questions générales avril 15, 2019
Qu’est-ce que le DMARC et en quoi cela me concerne?
Le DMARC en anglais veut dire Domain-based Message Authentication, Reporting & Conformance. Cette proédure fonctionne via les registres SPF et DKIM et permet d'identifier les emails demandant l'accès aux boîtes de réception. Les registres SPF et DKIM doivent être soumis au DMARC pour être éfficaces. DMARC est un moyen que les fournisseurs de messagerie tels que Yahoo et AOL utilisent pour identifier les emails utilisant leur services. Comme Yahoo et
Envois Questions générales août 19, 2019