Why aren‘t my contacts receiving my emails?
If your subscribers are not receiving your emails, your emails may have been diverted to their spam or junk folders. Ask your customer first to check those folders. If they are there, your subscriber needs to mark your messages as Not Spam. If your email campaigns are not found in the spam or junk folders, your subscriber's internet service provider (ISP) may be blocking one of Benchmark's IP addresses. Benchmark
Envois avril 4, 2019
How do I import my contacts from Salesforce?
First, you'll need to integrate your Benchmark account with your Salesforce account: Log into your Benchmark account Hover your cursor over your first name displayed at the top right corner of the page Select Integration from the drop-down menu Navigate down to the Salesforce application and click the Connect button You will be directed to the Salesforce login page where you will be prompted to enter in your username and
Intégrations Listes de contacts septembre 4, 2019
Comment ajouter des espacements et des séparateurs d’espaces à mes emails?
Ajouter des espacements permet d'éloigner le contenu des bords de blocs de textes ou d'images, De la même manière , les diviseurs séparent horizontalement les différents blocs enre eux. Comment ajouter des espacements à l'intérieur d'un bloc ? 1. Cliquez sur le bloc auquel vous souhaitez ajouter des espacements. 2. Dans le menu gauche, clique sur REGLAGES (les informations relatives aux espacements à l'intéieur du bloc s'affichent) 3. Configurez les
Éditeur Drag & drop septembre 4, 2019
My signup form isn’t working. What could be the problem?
Benchmark Email provides you with a simple methodology to add our signup form code to your website. However, given that every website has it's own environment, you might encounter conflicts between our code and yours. In most of the cases, the subscriber should see the signup "thank you" page and receive a confirmation email when they click on the '"submit button"; and if there are errors in the submission, they
Formulaires d'inscription juillet 24, 2018
How Are Affiliate Commissions Tracked?
When a user visits the Benchmark Email site through your unique link, a cookie is set telling our servers which affiliate referred the visitor. When a user follows an affiliate's link and orders an account, we check the cookie and assign a commission to the referring affiliate. If a user leaves and returns through another link, the original cookie is not overwritten (even if the user returns through someone else's
Partenaires & Affiliés août 6, 2018
Will Benchmark delete bounced addresses from my Contact List?
In case the same contact has hard bounces in two consecutive campaigns, Benchmark email automatically flags the contact as a "Confirmed Bounce". A "Confirmed Bounce" contact will be excluded from your active contact count, and will not be sent any email, if the contact list is selected again. In case a previously bounced email is opened in another campaign before it has been flagged as "Confirmed Bounce", the contact's bounce
Rapports décembre 18, 2019
My image is not loading or wrong on Facebook, how can I fix it?
Unfortunately when it comes to what Facebook displays, there is very little we can do to fix it due to Facebook. Benchmark cannot unfortunately do much but push the email over to Facebook and then Facebook would do the rest. However, with images on Facebook not loading, there is now a solution. To remedy the image on Facebook you'll need to use Facebook's Debugging tool to fix the thumbnail.
Questions générales avril 6, 2020