How secure is our data if we host it through BenchmarkEmail?
The security of our site is managed on multiple levels including Physical, Network, Host, Software, and Application-level Security. In general, we don't like to expose much information about our security practices, because it only helps the very people we're securing ourselves against. But we realize security is very important to you, so we've decided to carefully post some points we feel are most important for our customers to know.
Commencer octobre 29, 2018
What is Whitelisting? How do I add email addresses to my safe senders list in my email client (or my security software)?
Whitelisting is specifically allowing emails from a certain source, such as Benchmark Email, to be allowed into your email inbox. Adding such trusted email addresses to your whitelist so that they can pass easily through your spam filter or junk folder varies across the different email clients and internet security platforms. The following is a list of steps for programs and email in alphabetical order. AOL 7.0 / 8.0
Why do some contacts who have opened the email not show up in the email‘s opens report?
An open is recorded when an invisible 1px by 1px tracking image in your email displays on your contact's screen. It is also recorded when the recipient clicks on any of the URLs in your campaign that include link tracking. Benchmark Email cannot record opens when: ...the recipient does not enable images to display in an HTML version of your email. ...the recipient's firewall or spam filter removes images
Rapports octobre 29, 2018