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Knowledge Base Home aero-right aero-right How do I cancel my Benchmark Email Account?

How do I cancel my Benchmark Email Account?

Updated on January 28, 2019

Since we are a month-to-month service, you may cancel your account at any time. Your subscription fee is prepaid, so we simply require that you cancel before your monthly renewal date or you will be charged your next month’s subscription fee. We do not prorate or refund our service.

To cancel your account,

  1. Click on your Username and select Account Settings. 

  2. Now click on Plan Information.

  3. Scroll to the bottom of the page and click Clicking Here.

  4. To get started with your cancellation, enter your name and email where prompted.
  5. Click the Start Chat button.

    How do I cancel my Benchmark Email Account?

A support representative will then be able to assist you canceling your account. They will process this and provide you the cancellation confirmation.

If no support representative is available, you will need to fill out your Name, Last Name, Email Address, and Phone Number. A ticket will automatically be generated, and cancellation will be processed, and you will receive a cancellation confirmation email.

Important

Once your plan is canceled you’ll continue to have access to your Benchmark account until its renewal date.

To learn how to renew or upgrade your account please click here.

Learn more about Benchmark’s Free Starter Plan!

If you have additional questions, please feel free to contact our support team via Email, LiveChat or Phone.

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