Knowledge Base Home Surveys & Polls
How do I disable a published survey so that it prevents new respondents from participating?
In order to prevent new respondents from participating in your published survey, you will need to close it. You will still be able to access the results of your survey after you have closed it.
To close your published survey:
Once you click on the Close Survey option, your page will automatically redirect to the Surveys page and you will see that the desired Survey is closed.
To permanently remove the survey and its results from your account, click on the (more options) icon to the right of the survey name and select Delete.
Note: To permanently delete a Survey, the Survey must be disabled first.
If you have additional questions, please feel free to contact our support team via Email, LiveChat or Phone.
Instructions not for responsive site
In order to prevent new respondents from participating in your published survey, you will need to close it. You will still be able to access the results of your survey after you have closed it.
To close your published survey:
Once you click on that option, your page will automatically redirect to the My Surveys page and you will see that the desired survey is closed.
To permanently remove the survey and its results from your account, click on the Delete This Survey icon to the right of the survey name.