Knowledge Base Home Templates & Editor
How do I edit the greeting in my email?
To edit the greeting in the email:
The Alternative greeting is used when the above selected contact attribute does not have any value.
You can now preview and check how the greeting would be displayed.
Note: If you want to use the greeting in your Custom HTML, the tag is:
[Greeting:pretext="Dear" field="F" alttext="Hello"] The "pretext" variable is to display the salutation The "field" variable is to display the contact attribute where "F" = First Name "L" = Last Name "FL" = First name + Last Name The "alttext" variable is to display the alternative greeting in case the contact attribute does not have any value.