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How do I reuse a closed or stopped survey?

Surveys & Polls Updated on September 6, 2019

You can reuse a closed/stopped survey anytime by creating a copy of the original closed survey.

To reuse a closed survey:

  1. Log in to your Benchmark account.
  2. From the left navigation, click on Contacts.
  3. Under the Contacts menu, click on Survey.
  4. Find the closed survey you want to reuse and click the  icon next to it.
  5. Now click Duplicate.
  6. Type the desired name of your copied survey in the Copy/Duplicate Survey pop-up.
  7. Click Save.
  8. You will be prompted to the Survey Details page with your new duplicate survey.

You can add/remove questions and change the details/colors of this survey.

You now have 3 options that follow. Select the option that best fits your need:

  • Get the survey URL to place on your website.
  • Send the survey via email.
  • Store the survey as inactive (as a draft) and edit it later.

If you have additional questions, please feel free to contact our support team via Email, LiveChat or Phone.

 

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