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How do I upload a video into my Video Gallery?

Image Gallery Updated on September 23, 2020

First things first, Benchmark Email does not host videos. You can, however, embed videos to your Video Gallery. You can embed videos from Youtube,, Vimeo and Wistia. According to Litmus adding a video to your email can increase site visits by up to 200-300%!

It is important to note, that while you can embed a video to your email the video itself will not play from the email. Due to inbox security reasons, most ISP’s don’t support video playback in their inbox. Sadly, this is an issue our clients can’t avoid, and we hope that in the near future ISP’s can find a way to allow video playback. Until then your video will still show in the email, but when a recipient clicks on it, the video will play on the site where it is hosted.

There are several options throughout your account to add videos, see different options below.


Video Gallery

  1. Log into your Benchmark account
  2. Then click on the name of the account.
  3. Select Image Gallery. Then click on Video Gallery.
  4. Now, you can click on Add Videos.
  5. You will need to enter the URL of the video.
  6. Click the Insert button.

A thumbnail will be saved in your gallery, but the video will remain hosted on its original hosting service.


Drag & Drop Editor

  1. Create an email or go to an already existing email.
  2. In the Editor step either drag the video block to your email.
  3. Click on Link to Video
  4. Now, add the URL of the video in the Insert box and click Insert.

An image of your video will now be displayed in your email.


Because the video is not hosted through Benchmark, you must be careful to avoid deleting the video from its hosting service. Deleting or changing the URL of the video can break your email campaign. Also, by inserting a video to your email, you agree you have the right to use and reproduce the video and that it does not include prohibited content.

If you have any questions regarding a video or its display please feel free to contact our support team via Email, Chat or by phone.

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