Master Invalid List
The Master Invalid List has been added to prevent bounces and help you with your reputation as a sender. Sending emails to Invalid Email addresses, or sending over and over again to the same invalid email address might cause a lot of damage to your reputation as a Sender. Benchmark Email understands the importance of maintaining our client’s sending reputation. Therefore we introduced features like Reputation Health Score to monitor
Contact Lists May 22, 2019
Dedicated IP for Unlimited Sending Users
When you sign up to one of our Unlimited Sending plans, you assume responsibility to use good sending practices. Not using good sending practices affects both you and us the main sender. If your sending starts damaging our sending reputation our Deliverability team is sure to contact you via email or by phone. Now, If we they not able to reach you on the third try, which is usually by
Contact Lists May 14, 2019
Domain Whitelabeling with Benchmark Email
In our course to provide the best email marketing services to our clients, we keep our delivery team busy with adding new features and improving the existing ones. This time again, our team has created Domain Whitelabeling for those who want to improve their email delivery using Benchmark Email or those want domain whitelabeling. ISPs review email authentication records in the headers of received email campaigns to reduce spam emails
Delivery May 10, 2019
Why is my email campaign under review
When an email campaign is scheduled to be delivered, the email is scanned and then monitored by our Benchmark support team. Emails are checked for signs of abuse or language that could be marked as spam by inbox filters. This is done to protect both Benchmark Email's reputation and the reputation of the sender, as well as ensure a higher deliverability rate. Factors that require further investigation take longer to
General questions July 12, 2019
Adding Animated GIFs to your Email
Enhance your emails by adding animated gifs and engage with your subscribers by sharing more entertaining visual content. Begin creating amazing email campaigns! Please note that the process to add animated GIFs to your email will begin in the Design step of creating an email. Adding a GIF that is saved in your computer requires the same upload steps as an image. For steps on how to upload an animated
Image Gallery August 14, 2019
Why should I use the Benchmark Email Community?
The Benchmark Email Community showcases your email campaigns for public viewing to everyone on the Benchmark Email Community. The community can help you increase the exposure of your content as it is available to an audience other than your selected contact list. You can choose the emails to be published in the Community from the sending process or from the Email Reports listing. Some of the advantages of listing
Community Archive March 13, 2019
Where can I find the landing page for all of my Community Newsletters?
You can find your Community Newsletter URL in your: 1. Email reports Log into your account Click on the Envelope icon Mouse-over Reports Select Email Reports from the drop-down menu Click the View this email in the Community text link below any email name This will direct you to your Community landing page where you can obtain your URL in your browser's Address bar. 2. Schedule page (last step
Community Archive August 6, 2019
How to create an Email Engagement Automation
Email Engagement automations are determined when a person clicks on a link or opens an email. You are able to send emails when a contact: Opens an email Clicks on any link in the email Clicks on a specific link in the email To create an Email Engagement automation, kindly follow the steps below: Log into your Benchmark account Click on Automations from your Dashboard menu Select Automation Lite Now
Automation Lite June 27, 2019
How to compare email reports?
Comparing email reports should come as second nature when sending email campaigns. That is why Benchmark provides a detailed reporting system to better monitor the engagement trends on your campaigns. Email reports can be found in the Reports section of your account. Follow the steps below to learn how to compare reports. From the left menu, click on Reports. Select Email Reports. Select the campaign reports you want to compare.
Reports May 9, 2019
How do I add and verify an email address?
If you would like to have multiple email addresses to send your email campaigns from, you can. You can have one as the From email address and another as the Reply email address, whatever your case is you will need to verify the email addresses. Here's how you add and verify email addresses: Click on your Username and select Account Settings. Select Email Verification from the menu bar on
General questions August 7, 2019