What is Automation Lite?
Automation Lite is an email or series of emails that get scheduled to send to your contacts over a specified period of days. When you create your Automation, you can specify how many days after the subscription date to send a particular message. For example, if you create an Automation email, you can set that email to be sent on day 0. This means that the contact will receive the
Automation Lite April 5, 2019
How To Import Contacts From Salesforce
Salesforce is a CRM, Customer Relationship Management tool. It is a business tool used to manage and store a client's data. Integrating with Salesforce will allow you to transfer contacts through an API connection. To integrate your Salesforce account with Benchmark Email follow these steps: Log into your Benchmark account. Click on your username on the top right corner. Select Integrations. Scroll to the bottom of the page, click
Integrations May 7, 2021
How to Connect to Benchmark with Zapier
Zapier helps Benchmark users automate their workflows using Zaps. Zaps are used to create connections for applications to communicate with each other, allowing you to either send information from your Benchmark account to other services. Or by receiving information from other services to your Benchmark account. Using a service like Zapier can help you maintain an up-to-date contact list, preventing you from missing those most interested in your email communication.
What is Automation Pro?
Automation Pro is a tool developed by Benchmark Email to create automations for your email subscribers. Automations are a set of elements or modules that automatically perform specific tasks based on your subscribers interactions with your emails and website. Within Automation Pro, automations can add or remove subscribers from lists or automatically send an email based on website activity, which are tasks that regular automations can’t do. In Automation Pro,
Automation Pro March 24, 2021
What is Click Focus?
Click Focus in Engagement Emailing focuses on the URLs you have used in the email campaigns you have sent. The tool will analyze the campaigns you have chosen and make available to you a couple of more options. You can first create a list of contacts that have clicked on any of URLs you have chosen. This will allow you to target everyone that has actively clicked on any link
Contact Lists September 5, 2019
How Do I Resend My Email to My Unopens?
Before you resend your email to your unopens, beware that although you're allowing another opportunity for your recipient to read your email, that you're also, now, at higher risk of receiving spam complaints for those who didn't wish to receive it a second time. However, there are those incidences when they may have "missed" your email or perhaps didn't receive it at all. If that's the case, then we want
Why do some contacts who have opened the email not show up in the email‘s opens report?
An open is recorded when an invisible 1px by 1px tracking image in your email displays on your contact's screen. It is also recorded when the recipient clicks on any of the URLs in your campaign that include link tracking. Benchmark Email cannot record opens when: ...the recipient does not enable images to display in an HTML version of your email. ...the recipient's firewall or spam filter removes images from
Reports July 24, 2019
Why is a contact still receiving my emails even though they have opted-out?
When a contact selects the "unsubscribe" link in your email, they are directed to the "Manage Subscription" page. This is where they will uncheck all boxes for any list they may be on. They are then automatically moved to the Master Unsubscribe List. If a contact has followed the above procedure but is still receiving your emails, they may be signed up under another email address as well. They will
Email Marketing August 6, 2018
How Do I Export Bounced Email Addresses?
You can export bounced email addresses for your own personal records from the Report section of your account. To export, please follow the steps below: Log in to your Benchmark account. Select Reports from the Dashboard menu. By default, the system will prompt you to the Email Reports page. Click on the name of the email you want to use. Select Activity Details from the menu located on the left
How Do I Edit Individual Contact Details?
After a contact has been added to your Benchmark list(s), you have the ability to edit the information and settings for any specific contact should the need arise. Kindly follow these steps to edit contact details: Log in to your Benchmark account. On the Dashboard Menu, select Contacts. Click on the name of the list that contains the contact you want to edit. Locate the contact on the
Contact Lists October 29, 2020