Accepted List Formats
When uploading or sending your email list to Benchmark, make sure your list is saved in any of the following formats: .CSV (comma separated values) .TXT (tab-delimited) .XLS, and .XLSX first worksheet only (MS Excel) How to create a .CSV or .XLS file: In the program you are using, go to the spreadsheet’s settings, sometimes this is known as File. Then click on the Save or Download option. A menu
How Do I Paste As Plain Text?
Pasting as plain text is a good idea when you want to use text from other sources in your campaign created from Benchmark Email. This will strip away any coding associated with it and prevent issues with your template layout. To paste as plain text: Click on the Edit icon for the section you wish to paste the text. Place the cursor where you want the text. Click on the
Templates & Editor November 3, 2020
How Do I Modify the Text Version of My Emails?
You can edit the text version of your emails by following the steps below: Click on the Text Version option at the bottom of the left panel on the Email Editor page. The screen refreshes to display the text version of your email. Make edits as necessary. You can create the text version based on the HTML by clicking on the Copy Text from HTML Email. Click Save Changes. If
Why has my email campaign been ‘Not Approved‘?
When an email campaign is scheduled to be delivered, the email is scanned and then monitored by our Benchmark support team. Emails are checked for signs of abuse or language that could be marked as spam by inbox filters. This is done to protect both Benchmark Email's reputation and the reputation of the sender, as well as ensure a higher deliverability rate. Factors that require further investigation take longer to