Can I upload a file without email addresses?
No. Every contact must have an email address.
Contact Lists March 21, 2019
Why have I received a message to upgrade from Internet Explorer 7?
Starting September 2011, Benchmark Email made the decision to no longer support Internet Explorer 7. When we say that we will no longer support Internet Explorer 7, we mean that we will no longer be fixing any issues that you may encounter, such as bugs that are directly related to IE7. You will not be prevented from logging in while using IE7, but should any browser related issues occur, we
About Benchmark Email February 3, 2020
What would cause my bounce rate to be so high?
There are a few things can have a big impact on your bounce rate. There are some questions you'll want to ask yourself to help determine the cause of a high bounce rate: Was my list formatted correctly before it was uploaded? If your list is not set up properly in your .txt, .csv or .xls file prior to being uploaded into Benchmark Email, then you may see most, if
Contact Lists Delivery March 22, 2019
How do I upload an image from Macintosh iPhoto?
Below is the process to upload an image from Macintosh iPhoto into your Benchmark Image gallery: Start Macintosh iPhoto. Choose the images you want to upload in the Benchmark Image Gallery. Drag and drop the images on the desktop. Log in to your Benchmark Email account. Click on the Image Gallery link from the Media menu. Click on Browse and find the image on your computer. Click on the UPLOAD
General questions March 21, 2019
Why didn’t all of my email addresses upload?
In order to prevent your account from sending emails to bad email addresses, each list you upload into your Benchmark account will pass through the following filters: Syntax Errors - These can either be invalid, incorrectly formatted email address(es) or email addresses containing typos Role Based Addresses - Role based email addresses are those who do not reach a specific individual but addresses a department instead, such as "sales@" or
Contact Lists Importing / Exporting Segments February 25, 2020
Mac: How do I upload an image from within my MS Word 2008 document into Benchmark Email?
In MS Word, click the File tab and scroll to Save As Webpage. In the dialog box, choose the location where you want to save the document. Click Save. Now go to the folder where you saved the document. Inside will be a folder marked "Your Document" files (where "Your Document" is the name of your document). The folder contains the document as well as any embedded images. a) If
Image Gallery March 28, 2019