How to compare email reports?
Comparing email reports should come as second nature when sending email campaigns. That is why Benchmark provides a detailed reporting system to better monitor the engagement trends on your campaigns. Email reports can be found in the Reports section of your account. Follow the steps below to learn how to compare reports. From the left menu, click on Reports. Select Email Reports. Select the campaign reports you want to compare.
Reports May 9, 2019
Security PIN for Benchmark
Our Security PIN is a feature provided to all paid accounts where the client can secure the downloading of all their lists. You can protect your lists by enabling a password required before exporting any contacts. This is an excellent solution for businesses with multiple individuals accessing an account. To locate your Security PIN on your account, kindly follow the steps below: Log into your Benchmark account. Click on your Account
Contact Lists May 24, 2019
HTML Display errors in different Email Clients
ISP’s like AOL, Yahoo, Gmail, and many others can cause emails to have a different appearance in their inbox. Not to mention that different browsers can also affect the look of an email. Benchmark is determined to help our clients have the best looking emails. By using our Drag n Drop editor you can ensure your emails will be mobile friendly, and if this isn’t enough we also provide an
Delivery June 6, 2019
What is the Subject Line Suggestion feature?
When sending an email campaign to your subscribers, you want to make sure you captivate their attention with a short but catchy subject line. An engaging subject line can boost your open rate to a great extent. Benchmark provides the Subject Line Suggestion feature, which gives you your top performed subject lines based on previously sent emails campaigns. This feature is available in the following sections of creating an email
Drag & Drop Editor August 20, 2019
How do I upgrade from a free trial to a paid account?
You have the ability to upgrade at any time once logged into your Benchmark account. From any page in your account you will have the Upgrade option by clicking on your Username. Kindly follow the steps below to upgrade: Click on your Username and select Upgrade. In the box provided, enter the number of subscribers you have. Here you will see the different plans available. Select a plan that best
Billing August 7, 2019
What is the Inbox Checker and how do I create an Inbox Checker test?
The Inbox Checker is a feature that allows you to see how your emails will appear, by providing you screenshots, from various email clients before sending to your entire list. You can even test different spam filters to find out whether they Pass or Fail. To create an Inbox Checker, follow these steps: Log in to your Benchmark account. Click on Emails from the Dashboard menu. Now select Inbox Checker.
Create Drag & Drop Editor Email Marketing September 9, 2019
Will I be able to reactivate my automation?
Unfortunately in Automation Pro, you will not be able to reactivate your automation. This is due to the complex nature of automations, combined with website tracking. When automations are terminated, subscribers will lose their place in the automation and by reactivating it, we run the risk of spamming subscribers.
Automation Pro August 7, 2018
How does Benchmark Email Track website activity?
Benchmark Email tracks website activity with a piece of javascript code on your pages. The Javascript code or better known as the Tracking code is available in your account. You can track visitors on your website using two methods; Signup forms or Links in your emails. There is an advantage to using Signup Forms to track your visitors, once they sign up the tracking starts immediately. No need to wait
Automation Pro August 30, 2019
Can I use Automation Pro?
All users can access the Automation Pro tool at no additional charge. All users will also be able to create and save automations in Automation Pro. However, only paid users will be able to activate their automations. If you are signed up with one of our free plans, your active Automations will not terminate or delete. However, you will not be able to activate any new automations, unless you
Automation Pro September 10, 2018
How do I view the results of a survey?
After creating and activating a Survey, you can view its results and reports from your Benchmark account. To view your survey results: Log in to your Benchmark account. On the Dashboard menu, click Reports. Then select Survey Reports. Now select the Survey you would like to see results from. You can select to view 3 types of results, Overall Results, Individual Results or Detailed Results. Survey Reports help you understand
Surveys & Polls September 5, 2019