How do I integrate with Pipedrive?
With our Pipedrive integration, you can automatically add your contacts in Pipedrive to a Benchmark list. Create or automate engagement with your leads. Available free with every Benchmark account. Log in to your Benchmark account. Select Integrations from the User Menu at the top-right of the page. Scroll to the bottom of the page and select Get Started. Go to the Pipedrive integration option. Login to your Pipedrive account on
Integrations August 7, 2019
How do I create a new list?
When sending a campaign, you will need to select a list of contacts. If you have not created a list yet, here are the steps on how to create one. Once logged in to your Benchmark account. Select Contacts from the Dashboard menu. Click on Create New List on the top-right corner of the page. Select Regular List and click Next. Choose from the options below to add contacts to
Contact Lists February 11, 2019
Will Benchmark delete bounced addresses from my Contact List?
In case the same contact has hard bounced in three consecutive campaigns, Benchmark email automatically flags the contact as a "Confirmed Bounce". A "Confirmed Bounce" contact will be excluded from your active contact count, and will not be sent any email, if the contact list is selected again. In case a previously bounced email is opened in another campaign before it has been flagged as "Confirmed Bounce", the contact's bounce
Reports December 18, 2019
Can I upload a file without email addresses?
No. Every contact must have an email address.
Contact Lists March 21, 2019
How do I export my Contact List?
When you've created a list and collected a number of contacts, at some point you may want to export those contacts into a CSV or an Excel file. To learn how to export your contact list from Benchmark please follow the steps below: Log in to your Benchmark account. On the Dashboard menu, select Contacts. Choose the list you want to export. Click on the Options button on the
Contact Lists September 4, 2019
What would cause my bounce rate to be so high?
There are a few things can have a big impact on your bounce rate. There are some questions you'll want to ask yourself to help determine the cause of a high bounce rate: Was my list formatted correctly before it was uploaded? If your list is not set up properly in your .txt, .csv or .xls file prior to being uploaded into Benchmark Email, then you may see most, if
How do I re-subscribe a contact who opted out or was accidentally removed?
If a contact has selected the "Do No Contact" option, you cannot add them to any of your lists. To re-subscribe, the contact must opt to subscribe again. When a contact is removed from your list, they are placed on Benchmark's "Master Unsubscribe List." This list forbids the user from being contacted again. The user is welcome to re-subscribe to your list if they so choose, but they must follow
Contact Lists October 24, 2019