Why have I received a message to upgrade from Internet Explorer 7?
Starting September 2011, Benchmark Email made the decision to no longer support Internet Explorer 7. When we say that we will no longer support Internet Explorer 7, we mean that we will no longer be fixing any issues that you may encounter, such as bugs that are directly related to IE7. You will not be prevented from logging in while using IE7, but should any browser related issues occur, we
About Benchmark Email February 3, 2020
I can’t log in to Benchmark. What should I do?
If you're having problems signing in to Benchmark, check the following: Make sure there are no extra spaces before or after your username in the login screen. Your browser must be set to accept cookies. Make sure your browser is JavaScript enabled If you forgot your username or password, click the links at the bottom of the login screen for "Forgot your Password?" Once you do that, Benchmark will send
General questions March 8, 2019
Why didn’t all of my email addresses upload?
In order to prevent your account from sending emails to bad email addresses, each list you upload into your Benchmark account will pass through the following filters: Syntax Errors - These can either be invalid, incorrectly formatted email address(es) or email addresses containing typos Role Based Addresses - Role based email addresses are those who do not reach a specific individual but addresses a department instead, such as "sales@" or
Contact Lists Importing / Exporting Segments February 25, 2020