Can I embed an audio file into my email campaign?
You cannot include the audio file as an attachment. Benchmark Email does not allow audio files to be embedded because many email clients will strip out streaming audio and video. This is a security setting that varies for different ISPs, but most of them will simply not allow audio attachments. If it is a must for you to embed audio files, then we suggest that you host the file elsewhere
Why have I received a message to upgrade from Internet Explorer 7?
Starting September 2011, Benchmark Email made the decision to no longer support Internet Explorer 7. When we say that we will no longer support Internet Explorer 7, we mean that we will no longer be fixing any issues that you may encounter, such as bugs that are directly related to IE7. You will not be prevented from logging in while using IE7, but should any browser related issues occur, we
About Benchmark Email February 3, 2020
When I print my email, the background design and colors do not appear. How do I fix this?
You may need to enable the option to print the background images and colors if they are not automatically printing. Usually this option is turned off by default to conserve printer ink. Depending on the browser you are using, the fonts may appear differently when printed. Follow the steps below that are specific to your web browser: Internet Explorer 7 Internet Explorer 8 Internet Explorer 9 Internet Explorer 10
General questions September 9, 2019
Mac: How do I upload an image from within my MS Word 2008 document into Benchmark Email?
In MS Word, click the File tab and scroll to Save As Webpage. In the dialog box, choose the location where you want to save the document. Click Save. Now go to the folder where you saved the document. Inside will be a folder marked "Your Document" files (where "Your Document" is the name of your document). The folder contains the document as well as any embedded images. a) If
Image Gallery March 28, 2019