How can I add a “Forward to a Friend” link?
The make up of a forward-to-a-friend link is this: [Forward:Click Here]. For example, you could place something like this in your template: [Forward:Click Here] to forward this email to a friend Note: The [Forward:] link itself won't work until you send an email campaign to your list.
General questions March 26, 2019
Why is there an error when I click on unsubscribe?
There are a few reasons why clicking on the unsubscribe link can result in an error message. Your email program modified the link. Your email program blocked the link. Your firewall settings modified the link. When a link is modified or blocked by either your email program or firewall, the unsubscribe request will result in an error because we will not have your correct information to unsubscribe you.
General questions March 26, 2019
I want to create a link in my email. How do I get the URL for this?
Placing links from websites, blogs or PDFs into your email campaign means that you are referencing the URL or web address for the page where the content is stored. An example of a URL is http://www.benchmarkemail.com/. When your campaign is opened, the URL will direct subscribers to the desired page once the link is clicked. The content needs to already be online before it can have a URL. To get
General questions March 8, 2019
How do you find the archive URL or Button to place in a website?
To create your Archive Button, follow these steps: Click on the EMAILS tab. Click on the Archive link from the Tools menu. Click on the "Create an Archive Homepage button for my website". It will take to you to the Archive Home Button. Select the desired button from the provided options - or you can upload your own button (JPEG, GIF & PNG Formats) and click SAVE & CONTINUE. You
Email Archive March 4, 2020
My links are a different color in some email clients. Why is this?
Your link has a different color in different email clients because email clients have their own default settings for links. The default setting kicks in when a link color is not specified in the coding of the email. For example, Gmail will use the colors from their "theme" settings and your links will match the menu links. If you set the color while in Step 4 of the email builder,
Templates & Editor September 6, 2019
Why is the unsubscribe link mandatory in my campaigns?
In order to comply with the CAN-SPAM Act, recipients must be given at least one unsubscribe link in every email correspondence sent. Benchmark Email ensures this is followed by automatically inserting an unsubscribe link in the footer of all newsletters that are sent through our system. We also recommend placing a link in the header of your email as well. The option to do this is in Step 1 of
Drag & Drop Editor October 24, 2019
How do you convert a Word Document to a PDF?
Occasionally, some users find they may need to convert a Word Document into a PDF. Here are the steps to follow: Click the Microsoft Office Button, point to the arrow next to Save As, and then click PDF or XPS. In the File Name list, type or select a name for the document. In the Save as type list, click PDF. If you want to open the file immediately after
General questions September 9, 2019
How can I add more sections (articles, promotions, quick links) to my email communication?
To add a new block to your email Click on the Emails tabs Click on the name of the email you want to edit. Click on the Editor step (step 4) from the summary Click on the "Add Section" from the left of the page. When the section expands, you would see all the available blocks used in the email. Click on the icon to add the section to your
Templates & Editor September 9, 2019
When someone forwards my email, why doesn’t the recipient’s copy look like the original?
It all boils down to the email service provider. For instance, you may open your email in Yahoo!, but if you forward it to a friend that uses AOL it will look different because email service providers use different types of coding to display emails. For this reason, we recommend using Benchmark's “Forward-to-a-Friend” feature. With this feature, you can insert a link in your emails that recipients can use to