As a master user, do I have the ability to share contact lists with my sub-accounts?
Yes! As a Master account, you can share certain aspects of your Benchmark account with your sub-account. You can share lists easily to your Sub-account(s) by following the instructions below: Log into your Benchmark Master account. Select Contacts from your Dashboard menu. Choose the list you wish to share with your Sub-Account. Click on the More options icon and select Share with sub-accounts. On the Pop-Up, Select the Sub-account you
General questions September 3, 2020
How do I create a segment?
Segments are a different part of your list that you have specially created. Segments are generated based on information on your contacts such as State, Business Name, or even something custom, like a special tracking code for a group of people. By creating a Segment, you'll be able to email to these people, separately from the rest of your list, or even exclude them from an email. To create
What would cause my bounce rate to be so high?
There are a few things can have a big impact on your bounce rate. There are some questions you'll want to ask yourself to help determine the cause of a high bounce rate: Was my list formatted correctly before it was uploaded? If your list is not set up properly in your .txt, .csv or .xls file prior to being uploaded into Benchmark Email, then you may see most, if
How secure is our data if we host it through BenchmarkEmail?
The security of our site is managed on multiple levels including Physical, Network, Host, Software, and Application-level Security. In general, we don't like to expose much information about our security practices, because it only helps the very people we're securing ourselves against. But we realize security is very important to you, so we've decided to carefully post some points we feel are most important for our customers to know.
Getting Started May 1, 2020